Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
755 reviews
Red Umbrella HolidaysSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Red Umbrella Holidays is your host to the journeys of a lifetime. We are renowned in the industry to offer an unparalleled and exceptional service for all your travels around the globe. With our hundreds of holidays, accommodations, and best-offered airfares, you are in for a treat when you book with us. We aim to enrich your lives by meticulously designing and perfectly tailoring your travel needs for the journeys to come.
Red Umbrella Holidays (redumbrellaholidays.com) has 755 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
755 approved reviews, newest moderated first
Helped me fix my problem so quick and was so kind about it, even helped wave a few for me!!
By ella S.
Response from Red Umbrella Holidays· Aug 28, 2024
Thank you for the review and feedback! "We're delighted to know you enjoyed your experience! Your positive feedback means a lot to us. Looking forward to serving you again soon!" Best Regards, Customer Relations, Redumbrella Holidays,
Kylie, changed my ticket and gave me a great rate. She was prompt, courteous and resourceful. Kylie is a keeper! Thank you Kylie for your professionalism, and openness to see more options to help me as a customer for the flight change and better price. I needed it desperately! Catherine Mathis
By Cathy M.
Response from Red Umbrella Holidays· Aug 27, 2024
Thank you for the review and feedback! We are committed to provide the best possible service, and it's always rewarding to know that our efforts are making a positive impact. We truly appreciate your feedback and look forward to serving you again. Best Regards, Customer Relations, Redumbrella Holidays,
Russell tank you the best 👍😎💰🇺🇸👌
By Paul P.
Response from Red Umbrella Holidays· Aug 26, 2024
"We're truly grateful for your glowing review! It's a pleasure to know you had a great experience. Your kind words motivate us to keep delivering excellent service. Thank you, and we hope to see you again soon!" Best Regards, Customer Relations, Redumbrella Holidays,
I missed my flight from Flair Airlines today and I called the helpline desperate for assistance. I was going to miss a crucial work trip, but Peter was an absolute rockstar and got me another flight to SFO extremely quickly. There are no words sufficient enough to describe how satisfied I am with his competency, and how above and beyond he went for me on this. Because of him, I’m definitely going to be a Flair customer in the future. If there is a fat raise, give it to him, and if there is a promotion, give it to him as well. Thank you again to Peter - Kye
By Kye
Response from Red Umbrella Holidays· Aug 26, 2024
Thank you for the review and feedback! "We're delighted to know you enjoyed your experience! Your positive feedback means a lot to us. Looking forward to serving you again soon!" Best Regards, Customer Relations, Redumbrella Holidays,
Kash was very helpful. He was very patient
By Bibi
Response from Red Umbrella Holidays· Aug 26, 2024
Thank you for the review and feedback! We are committed to provide the best possible service, and it's always rewarding to know that our efforts are making a positive impact. We truly appreciate your feedback and look forward to serving you again. Best Regards, Customer Relations, Redumbrella Holidays,
Johnny was great
By David B.
Response from Red Umbrella Holidays· Aug 26, 2024
"We're truly grateful for your glowing review! It's a pleasure to know you had a great experience. Your kind words motivate us to keep delivering excellent service. Thank you, and we hope to see you again soon!" Best Regards, Customer Relations, Redumbrella Holidays,
NEVER USE THIS COMPANY!!!!! They tell me they do the reservation for Frontier and then I find out that they are a travel agency. I need to cancel my reservation, because I have a very urgent family emergency and then they tell me it is non-refunable. They miss are representing themselves. Most of the money I paid for the ticket went to them. SHAME ON THEM!!!! I WILL NEVER USE THEM AGAIN....
By Donna T.
Response from Red Umbrella Holidays· Aug 26, 2024
Thank you for taking the time to express your concerns. We regret any inconvenience you may have experienced. We would appreciate the opportunity to understand your experience better so that we can work towards a resolution. Please reach out to our customer service team @ 1-631-272-1553 or send us an email to [email protected], with the full name of passenger's or ph # or e-mail address used at the time of reservation. We appreciate your understanding and patience as we work towards a solution. Best Regards, Customer Relations, Redumbrella Holidays,
Hi, my name is Robert Lozano. Mark Wilson was the gentleman who helped me book my flight. He is extremely knowledgeable and caring. He talked me thru a few personal things and I felt comfortable talking with him.
By ROBERT L.
Response from Red Umbrella Holidays· Aug 26, 2024
Thank you for the review and feedback! "We're delighted to know you enjoyed your experience! Your positive feedback means a lot to us. Looking forward to serving you again soon!" Best Regards, Customer Relations, Redumbrella Holidays,
