Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
755 reviews
Red Umbrella HolidaysSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Red Umbrella Holidays is your host to the journeys of a lifetime. We are renowned in the industry to offer an unparalleled and exceptional service for all your travels around the globe. With our hundreds of holidays, accommodations, and best-offered airfares, you are in for a treat when you book with us. We aim to enrich your lives by meticulously designing and perfectly tailoring your travel needs for the journeys to come.
Red Umbrella Holidays (redumbrellaholidays.com) has 755 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
755 approved reviews, newest moderated first
My experience with Eddy was 100 percent kind and cooperative.
By robin P.
Response from Red Umbrella Holidays· Feb 25, 2025
"We're truly grateful for your glowing review! It's a pleasure to know you had a great experience. Your kind words motivate us to keep delivering excellent service. Thank you, and we hope to see you again soon!" Best Regards, Customer Relations, Redumbrella Holiday
He helped me a lot with changing my ticket
By Darold B.
Response from Red Umbrella Holidays· Feb 25, 2025
Thank you for the review and feedback! "We're delighted to know you enjoyed your experience! Your positive feedback means a lot to us. Looking forward to serving you again soon!" Best Regards, Customer Relations, Redumbrella Holiday
Eddie did an amazing job booking my flights. 5 star for sure
By Dolores R.
Response from Red Umbrella Holidays· Feb 24, 2025
Thank you for the review and feedback! We are committed to provide the best possible service, and it's always rewarding to know that our efforts are making a positive impact. We truly appreciate your feedback and look forward to serving you again. Best Regards, Customer Relations, Redumbrella Holiday
Michelle made my experience very pleasant
By Anterrio G.
Response from Red Umbrella Holidays· Feb 19, 2025
"We're truly grateful for your glowing review! It's a pleasure to know you had a great experience. Your kind words motivate us to keep delivering excellent service. Thank you, and we hope to see you again soon!" Best Regards, Customer Relations, Redumbrella Holidays
Shawn was great at booking my ticket with a voucher.
By customer
Response from Red Umbrella Holidays· Feb 17, 2025
Thank you for the review and feedback! "We're delighted to know you enjoyed your experience! Your positive feedback means a lot to us. Looking forward to serving you again soon!" Best Regards, Customer Relations, Redumbrella Holidays
Elijah was the best most helpful customer service provider! I recommend to anyone needing help booking a flight!
By Nancy R.
Response from Red Umbrella Holidays· Feb 17, 2025
Thank you for the review and feedback! We are committed to provide the best possible service, and it's always rewarding to know that our efforts are making a positive impact. We truly appreciate your feedback and look forward to serving you again. Best Regards, Customer Relations, Redumbrella Holidays
Called them while trying to reach flair airlines. As their add is sponsored, their number showed up first. The agent was arrogant, reported wrong information regarding minor name changes and claimed that any change must cost 200 dollars which is wrong as minor name changes of 3 letters or less are free and can be done over phone as long as the call is made more than 24 hour before the flight. The agent used harsh wording when I tried to correct him regarding the cost saying “who are you to know what is right” and hang up. Definitely a terrible experience and I imagine that their service must be terrible if it mirrors their phone communication.
By WM
Response from Red Umbrella Holidays· Feb 17, 2025
Thank you for taking the time to express your concerns. We regret any inconvenience you may have experienced. We would appreciate the opportunity to understand your experience better so that we can work towards a resolution. Please reach out to our customer service team @ 1-347-896-8567 or send us an email to [email protected], with more details. We appreciate your understanding and patience as we work towards a solution. Best Regards, Customer Relations, Redumbrella Holidays
Elijah was extremely helpful during a very stressful flight cancellation!! He was wonderful and SO accommodating! We greatly appreciate him!
By Mollie K.
Response from Red Umbrella Holidays· Feb 17, 2025
This is awesome feedback -- thanks for sharing! We love hearing that you had a great experience working with us, and we're excited to have more opportunities to serve you in the future. Best Regards, Customer Relations, Redumbrella Holidays
