Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
755 reviews
Red Umbrella HolidaysSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Red Umbrella Holidays is your host to the journeys of a lifetime. We are renowned in the industry to offer an unparalleled and exceptional service for all your travels around the globe. With our hundreds of holidays, accommodations, and best-offered airfares, you are in for a treat when you book with us. We aim to enrich your lives by meticulously designing and perfectly tailoring your travel needs for the journeys to come.
Red Umbrella Holidays (redumbrellaholidays.com) has 755 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
755 approved reviews, newest moderated first
Anthony July 30 2025
By Larry L.
Response from Red Umbrella Holidays· Jul 30, 2025
This is awesome feedback -- thanks for sharing! We love hearing that you had a great experience working with us, and we're excited to have more opportunities to serve you in the future. Best Regards, Customer Relations, Redumbrella Holidays,
I made my reservations with Tiana and she was very Helpful.
By MARTHA M.
Response from Red Umbrella Holidays· Jul 30, 2025
"We're truly grateful for your glowing review! It's a pleasure to know you had a great experience. Your kind words motivate us to keep delivering excellent service. Thank you, and we hope to see you again soon!" Best Regards, Customer Relations, Redumbrella Holidays,
Kash helped with tickets. He was so patient and helpful. Thanks Kash.
By Ann J.
Response from Red Umbrella Holidays· Jul 29, 2025
What an awesome piece of feedback! Thank you for letting us know that you had an enjoyable experience working with us, and we look forward to the opportunity to provide you with further services in the future. Best Regards, Customer Relations, Redumbrella Holidays,
Stefan was helpful and resourceful and ensured that I was taken care of
By Meital S.
Response from Red Umbrella Holidays· Jul 25, 2025
Thank you for the review and feedback! We are committed to provide the best possible service, and it's always rewarding to know that our efforts are making a positive impact. We truly appreciate your feedback and look forward to serving you again. Best Regards, Customer Relations, Redumbrella Holidays,
Very good experience thank you Peter for your support with care.
By Shelley K.
Response from Red Umbrella Holidays· Jul 24, 2025
Your positive feedback is truly the best compliment we could ask for. It encourages our entire team and reaffirms our commitment to making travel planning both simple and enjoyable for you and all our valued customers. We remain dedicated to enhancing our services and providing you with the best travel solutions possible. Best Regards, Customer Relations, Redumbrella Holidays,
Absolutely horrible customer service.
By Suzie R.
Response from Red Umbrella Holidays· Jul 21, 2025
Thank you for taking the time to express your concerns. We regret any inconvenience you may have experienced. We would appreciate the opportunity to understand your experience better so that we can work towards a resolution. Please reach out to our customer service team @ 1-347-896-8567 or send us an email to [email protected], with more details. We appreciate your understanding and patience as we work towards a solution. Best Regards, Customer Relations, Redumbrella Holidays,
great customer service Kash helped me book the flight with no problem…
By Betsy
Response from Red Umbrella Holidays· Jul 9, 2025
Your high rating is the best compliment we could ask for! We work hard to make travel planning simple and enjoyable and your support reassures us that we’re on the right path. Best Regards, Customer Relations, Redumbrella Holidays,
Shawn was amazing. I had been hung up on multiple times and could not reach frontier. Shawn took the time to hear me out and fixed everything for me. I will continue flying with frontier because of Shawn.
By Romola D.
Response from Red Umbrella Holidays· Jul 3, 2025
This is awesome feedback -- thanks for sharing! We love hearing that you had a great experience working with us, and we're excited to have more opportunities to serve you in the future. Best Regards, Customer Relations, Redumbrella Holidays,
