Hello my name is karim from Ghana,
I will rate redeeem 5star when you lunch a mobile application... thank you.
By customer
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
137 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Redeeem is a fast, safe and easy way to buy and sell gift cards using Bitcoin and other cryptocurrencies.
Redeeem (redeeem.com) has 137 customer reviews on The Fair Hearing, with an average rating of 4.1 out of 5.
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I will rate redeeem 5star when you lunch a mobile application... thank you.
By customer
I’ve lost 3 trades to a seller that has a 99% rating. I’ve tried many times to get Loom to record without success. I should be able to contact the seller directly.
By customer
Your KYC verification through civic was very poor. After submitting all required documentation it's been 3 days now and I'm yet to get verified. Same applies to 3 of my friends I referred to Redeeem. I've contacted the civic customer service support and they claimed the process can take up to 4 business days to get verified. Sound ridiculous to me. It's been over a month now, one of my friends i referred has not been verified after submitting all required documents. My case was supposed to be different because I was asked to verify my identity because my driver's license on file has expired. I uploaded my updated license and it's been 3 days now with no update..
By customer
Response from Redeeem· Aug 6, 2020
Hey, sorry for this, I agree the KYC process can be frustrating sometimes. We use Civic.com to handle identity verification but sometimes they have issues. However, there's no way it should take a month. Please message our support, we'll help you.
Great site, but they need to stop converting BTC to credits. Its a waste of money
By Alejandro
Response from Redeeem· Aug 6, 2020
Hey, check back now, we just made a huge upgrade, and replaced credits with a fully withdrawalable bitcoin wallet you can use for trading. Hope you continue to have a great time trading here!