RedCon1OfficialReviews of redcon1.com

Placed an order on Nov 5th and they did not ship it for 4 days. The address on the package was undeliverable; it does not exist. There is no way to change or update the address. They also sent the package media mail, so it will not arrive until the 28th. I called them and informed them that the package would be returned to sender because the address does not exist, and they said they would send a replacement order. They waited 10 days to mail the replacement with the correct address, and sent it the same service that takes a month to arrive. When I called they did not care, they said they would notate my account which assumes I would purchase from them again.

Customer service was the best I’ve ever dealt with. My shipment was late because they had changed warehouses. They expedited a new order for me and refunded my shipping. Everyone I spoke to was so nice. Because of this I will continue to buy from them. Amazing experience

Last order wasn't a good experience as far as ship time but this time it was exceptional. Love their products so am extremely happy they were on point with shipping

Redcon has been consistent with delivering high quality/purity supplements that hit every time. I've been trying to crack the code on Total War forever. The MRE is great for skipping lunch and only has 430 calories. They have 30 serving BCAA tubs for $25 which is pretty competitive with the market. Their War Games is usually always on sale for $23, less than $1 a serving that has Tyrosine, ~90mg caffeine & other Nootropics and is a solid Nootropics formula. They always have a promotion going on and if you try hard enough you can find 30-50% discounts almost all the time, along with free supplements and apparel with each one. I buy citrulline and beta alanine in bulk as single supplements and make my own pre-workouts. None of those hit like Total War does. As for shipping, I've only ever paid for normal shipping and every order is delivered within a couple weeks. They do take some time to fill orders & get them out but nothing absurd. I guess I'm used to 3-5 days processing time and first class delivery times. I'm pretty sure they're always busy because they get high volumes of orders. I've had an issue with one of my free samples of total war becoming bricked up, but it was because some moisture got into the container on my end. They sent out a free full size tub, sample tub, and supplement funnel. They shipped it for free, too. I'm not sure why people say their customer service is bad. Totally reasonable to me, but I get people's complaints on paying for expedited or overnight shipping and not getting it, but just contacting them will almost always get you sorted out and then some. They have a commitment to the integrity of their quality assurance, which keeps me preferring their brand, because I can trust it. If these reviews came from people going to GNC or now Wal-Mart for their supplements, they would be much higher. After using my own beta alanine and citrulline, I took some Total War today and it's a lot better. It might be the heavy caffeine content or BioPerine absorption aid but either way I recommend total war & redcon in general. Their brand opened my eyes to citrulline & amino acid supplements.

Made an order on RedconUK’s site and was quoted a certain discount and free products to be received once purchased. And once paid all “free” items were paid for by me and no discount was applied, increasing the price massively , after 2 weeks of back and forth Redcon provided a voucher for the money that I was over charged for, but failed to inform me that the voucher had an expiration date. Now I have been waiting over a week for a response from them regarding the voucher as I was hoping to give them a second chance and make a new order. I am extremely disappointed as I have followed many of their athletes and always wanted to try Redcon but the service of the company is the worst I have ever received as a customer of multiple firms. It is a shame as they have many great athlete ambassadors who probably aren’t aware of the shocking service. My request number is 1039077 if an employee would like to right this terrible experience.

A poor excuse for a company. I made a purchase on 31 October 2021 and paid for USPS expedited shipping, because it had to arrive no later than 08 November 2021 to a hotel my relative was staying at. The order took 5x business days to "process" and was finally shipped out on 06 November 2021. USPS "forwarded" my package to an unknown address, which delayed the package delivery by a day. My relative informed the front desk to reject the package (they left the morning of 09 November 2021, package arrived in the evening 09 November 2021), but hotel staff accepted it regardless. Now my package is stuck in a hotel, unable to be returned/refunded, and my relative is back in their home country. Scaling it down to Redcon1, I was dialing their customer service throughout the week of "processing" to place emphasis that I need it shipped out no later than 05 November 2021 in order for it to arrive in time to the destination. I gave them my circumstances, and of course, the staff provided me cookie-cutter responses, stating they could not prioritize it, or cancel the order. If the order had been "processed" in accordance with my timing, a relatively reasonable one, I would not have encountered my two follow-on issues and would have received my order on time. I'll highlight, that any reasonable company would have understood my circumstances, and that I have never in my life seen something take more than 2x days to "process" prior to shipping. What's the point of paying extra for fast shipping if the company itself is the bottleneck?

Ordered a on BOGOF deal only received 1,their excuse was you have to put 2 in the basket, would of thought buying one they add an extra

Unbelievably poor customer service! I placed an order that gave 3 free items but once the weekend discount had been applied right at the end of the transaction it made the free items become chargeable and increased my costs by 50%. I contacted the customer service team within 10 minutes via the live chat and was told the order had already been picked and processed so could not be cancelled or amended. The responses from the so called customer care were abrupt and rude. I now sit and wait to see if I get a refund for the order and to see if they reroute the order back to themselves for me to get a refund. I am not hopeful