Recreation OutfittersReviews of recreation-outfitters.com

Very top top top top top

Customer service by Raj was great. Due to some confusion on the part of myself and the company replacement parts were sent to a previously used address. I was not able to recover the parts from the contractor who is now out of business. Raj was able to work with the warehouse to get the parts reordered and shipped quickly at no cost to me. As the heaters had been moved to another location since the originally order he followed up to assure the parts went to the correct location and continued to follow up until they were received. Can't say enough how much I appreciated his constant communication, it was outstanding!

Ray is most helpful

For so long I've wanted a real rabbit throw for my living room. Picture this: a snowy winter evening curled up with a good book, and snuggled in this warm wrap. Just a few days before Christmas, I saw the perfect rabbit throw, and on sale. So I called the information line, speaking with Raj who answered all my questions. Not AI, but a human specialist here who spoke to me and helped me through the process of making the purchase. And he did his very best to deliver by Christmas. This was amazing! dw

Raj was a fantastic customer service representative. Answered all my questions. Gave me additional information about the product I purchased. Raj was polite and patient. Knowledgeable and kind. Great example of customer service.

I needed to confirm that the item was in stock before I ordered so I would have it in time for the holidays - I was lucky enough to get Raj and he was fantastic - he actually had me wait to order until he could confirm that the high demand item was in stock - I can't thank him enough for all of his help in making my grandson's Christmas a great one!

I was looking for a specific toy for my son and wasn't able to get it anywhere. But Raj was able to find one for me. Kept me informed while he made it happen as well. Didn't think customer service like that existed.

Raj was the best great customer service