Recovery For AthletesReviews of recoveryforathletes.com

BEWARE, THIS BUSINESS RUNS A SCAM. THEY PAY HACKERS TO ORDER ITEMS OFF THEIR WEBSITE SENT DIRECTLY TO YOU THAT YOU NEVER ORDERED. THE HACKERS GET A % OF THE PROFIT. USE A CREDIT CARD AND FILE A DISPUTE IF THIS HAPPENS TO YOU. I HAVE DOCUMENTATION, EMAILS, PHOTOS AND TRACKING NUMBERS AS PROOF.

My wife bought the legs and hips compression system but found it too clunky due to the amount of hoses so I wanted to return and get the elite versions which don't have hoses. The store refused a return because the box had been opened. This basically means EVERY SALE is final. Do not buy from them, buy directly from the manufacturer or another store that respect their clients.

FAQ says about returns, but once you try to return you'll realize it's final. Received order in open box condition. Reviews are not published (if they don't like it). Shady company

I ordered a Garmin device on April 9 and received it on April 28th. The kept telling me it’s on its way tomorrow, next week etc. I will never purchase anything on this site ever again. I finally told them that I would report them to the BBB and cancel my order and asked them to send it overnight at their cost. They shipped it via UPS and did not have the courtesy to send it overnight despite their awful service.

Ordered a pair of Normatec 3 legs through this website. Got a shipping notification 2-3 days later, no problem. A week went by, still not shipped. I was told numerous times by agents (multiple chats, once daily) they'll "be shipped this week" through 2 full weeks. I could have just ordered them through Amazon or picked them up same day at Best Buy. The product is readily available, but for a company that sells athletic recovery gear, they couldn't seem to get their hands on one. Today, my order was finally just cancelled after threatening to charge back my card. Terrible company in my opinion, only communication was me going to them through chat. Never updated me on the status.

I purchased the Oxyrevo Apex36 1.5 ATA in June 2025 including a separate conditioning unit. Once the conditioning arrived 3 weeks late, I decided I no longer needed it. Recovery for Athletes does not accept returns so I had to eat the cost. If I had to do it again, I would definitely order from Morelli Medical who accepts returns. This is too expensive of a purchase to not be able to accept returns especially for items that have not been opened/used. In December 2025, my chamber broke. Whenever it started to pressurize, the faulty zipper would blow open and the chamber would depressurize. It was still under warranty so I was able to get a new chamber; however, they are a pain to put together/take apart so it was definitely a nuisance. If I had to do it over again, I would not get an Oxyrevo or order from Recovery for Athletes.

My husband purchased a Hyperice Normatec 3 recovery system from Recovery for Athletes on July 5, 2025 (Order RFA64159) as a gift because it was on sale. I had back surgery on November 4, 2025, and I was medically restricted from using recovery/therapy devices before surgery and during recovery, so the package remained unopened. On February 7, 2026, I opened the factory-sealed packaging for the first time after emailing Recovery for Athletes to request registration information so I could register the purchase and begin using it safely. When I opened the boxes, I discovered the shipment was incomplete. What I received: • Leg attachments (2) • Arm attachments (2) • Hip attachment (1) • Hose Missing essential items (required for the system to function): • Normatec 3 control unit (the main device/pump) • Power supply/charger Without the control unit and charger, the system is completely unusable. I contacted Recovery for Athletes immediately and provided photos of the boxes and everything included. Their response was that the control unit “should have been inside the box,” and they directed me to contact Hyperice. I followed their instructions and contacted Hyperice support. Hyperice responded in writing that because the purchase was made through a retailer (not directly through Hyperice.com), the retailer is responsible for resolving missing components, and they directed me back to Recovery for Athletes. I returned to Recovery for Athletes with Hyperice’s written response and again requested a reasonable solution: either ship the missing control unit + power supply (so the product is usable) or authorize a return with a full refund since the system cannot function as delivered. Recovery for Athletes ultimately stated they were unable to assist further. Bottom line: I paid for a complete recovery system but received attachments only, and after providing documentation and following every step requested, I was left without a working product or a resolution.

The customer service guy was a complete ass. I called in the morning to ask them about the missing tablet $200 that wasn't packaged in my order and he constantly tried to talk over me. I spent over $2000 on the basic Versaclimber home version. Do NOT buy it if you like to workout hard. It is a HUGE disappointment. I have other home equipment that cost half as much as this and is a much better product. This thing is spring loaded with little resistance. I have bought other products from these guys. They are more like a broker. It takes several months to ship from manufacturer.