Recovery For AthletesReviews of recoveryforathletes.com

I’m a 26 year old dude and never write reviews. But this company really left a bad taste in my mouth. I bought the Garmin Fenix 7 at a great price of $450. Few hours later I get a text with the following “ Hi, Thank you for your order! We would like to inform you that there was a pricing error on our website for this watch. The price for the Garmin Fenix 7X Pro Solar Smartwatch - Slate Gray w/ Black Band (SKU: 010-02778-00) is $899.99 We can offer the watch to you with a discounted price of $799.99. Please let us know if you'd like to pay the difference and we can get the watch shipped out right away. We apologize for any inconvenience. Thank you.” I call them up because it seems like a classic bait and switch scam where they have no problem taking my money for a low price of an item and then they tell you sorry it’s actually significantly more. They then tell me they have watches in stock but not at that price. My fear of the old bait and switch was true. They could offer me the watch at near the full price. A bunch of websites have this deal going on, one being Walmart but wanted to support a smaller business. I knew I should have listened to some of the Reddit posts about this website. Spoke with the manager on the phone and he really just said it was a mistake and unfortunately it just negatively impacts me. The manager said that he can’t take that big of a hit for that price difference even though I already paid it and got a confirmation email saying the order has been confirmed. The ceo of the company is supposed to call me at some point but my doubts are high for that happening

Extremely Disappointing Customer Service!!! I ordered an MSpa Meteor from Recovery For Athletes early in the morning on December 20. At the time of purchase, the website clearly stated 3–5 business day shipping. It is now January 1st, and my order status has not changed at all—no shipment, no updates, nothing. What’s even more frustrating is that I wasn’t able to reach anyone until several days later, only to be told the company was closed on the 24th, 25th, and 26th. That may be understandable for the holidays, but there was no notice on their website explaining delays or closures. For a company that claims to be “big on customer service,” this experience has been the complete opposite. The lack of communication and transparency is unacceptable. At this point, I’m strongly considering canceling my order altogether and taking my business elsewhere. I would not recommend ordering from this company unless you’re prepared for delays and poor communication.

I tried calling them several times with no response. I used the chat function and they said they would call, but i never received a response.

Items Mislabeled As "In-Stock" - even though they know it's not. Tried buying a sauna from here, did research on different websites to order from. The page specifically says "FREE & FAST Shipping: In Stock and Ready to Ship" and when I made the order, I got an email saying the order likely wouldn't ship for another 2 months. Extremely misleading and predatory to say "In Stock" when they know it's not.

Horrible customer service. Send me a defective machine and charge me for restocking fee. How do you charge a restocking fee for a defective product. The customer service rep was useless and knew nothing of their own product. She was very rude.

I can related to every one of the 1 star reviews. I would give Zero stars if I could. Absolutely horrible experience with them at every step after the sale. Very friendly and happy to take your money but when things go south, they offer no support, use deceptive tactics, and even lied to the credit card company when I disputed the charges. We closed the credit card account after they believed RFA and offered no consumer support. Then 8 months later, the order finally went through and had be returned due to warranty defect, RFA returned the funds back to the closed account after telling me they would take a new card number for the refund. They knew the original account was closed yet claimed they sent a refund back to them anyway, while the cc company showed no record of it. Dont expect anyone to help you or make things right if there’s any issue with your order or product. They won’t even return your money in a way that you can get it back. I would never ever recommend this company to anyone. Jared and Josh are complete scam artists and only care about making their sale and being done with you. To say they care about helping customers recover from injuries/chronic pain is a total sham. They are nothing but apathetic and dismissive after the $$ is in their account.

I ordered a sauna 3 months ago that was advertised as "in stock and ready to ship". They took payment up front instead of when it shipped. There has been no proactive communication from them regarding the delays, and I keep getting the run around whenever I reach out. I'm realizing this website is a scam and I'll be disputing the charge with my credit card company.

Ordered a Pilates Reformer. I have now been waiting for 2 months and have received nothing from Recovery for Athletes. They also took payment upfront. I called to cancel my order received a run around for 3 days, they said they would cancel the order, never heard back from them, called today and now they tell me not cancellable. When I asked why I wasn't notified of this until today they said we never discussed this which was just an outright lie. They even tried to sell me a different color and give a discount. What a scam. RUN RUN RUN DO NOT ORDER FROM THEM