RebatesMeReviews of rebatesme.com

Response from RebatesMe· Dec 29, 2023

Your feedback is crucial to us, and we appreciate the opportunity to rectify this situation. Please reach out to our customer service team at [email protected] and provide the order receipts for any orders that were canceled and we can take a look at them for you.

Response from RebatesMe· Dec 29, 2023

Thank you for bringing your concern to our attention. We apologize for any confusion regarding the cashback on your AliExpress purchase. AliExpress provides varying cashback percentages based on the specific product categories and items purchased. The 10.5% cashback rate is a maximum rate that applies to certain products, and it may not be applicable to all items. The list of cash back percentages and categories can be found here: https://www.rebatesme.com/en/stores/aliexpressus We are committed to investigating this matter thoroughly to ensure your cash back is accurate. Could you kindly share additional details such as the product category or specific items included in your order to our customer service team? This information will assist us in addressing your concern more effectively. Customer service can be reached via email at [email protected].

Response from RebatesMe· Dec 28, 2023

Hi, your Temu order cash back has been credited to your account. After you join RebatesMe, you agree to keep your Account information current, complete, and accurate by periodically updating the information through RebatesMe. Except where prohibited by applicable law, if you haven't earned Cash Back for more than twelve (12) consecutive months, RebatesMe reserves the right to debit your Account balance $1.99 per month (“Account Maintenance Fee”) to recover the cost of account maintenance in its normal course of business until you reactivate your Account by earning Cash Back or until your account balance is zero. Here is the FAQ: https://rebatesme.zohodesk.com/portal/en/kb/articles/what-is-account-maintenance-fee If you have any other questions, you can email us at [email protected].

Response from RebatesMe· Dec 26, 2023

Hi, we sent the email to you via [email protected] on 12/24. Maybe you can check the spam folder. According to our records, your Cash Back of $76.2 was successfully processed and paid to the card on your account on 12/22/2023. Credit Card Cash-outs can take up to 10 business days to appear in your balance, depending on the company associated with that Credit Card. If by 1/1/2024 payment has still not reached your Card please reach out again. Thank you!

Response from RebatesMe· Dec 28, 2023

After you join RebatesMe, you agree to keep your Account information current, complete, and accurate by periodically updating the information through RebatesMe. Except where prohibited by applicable law, if you haven't earned Cash Back for more than twelve (12) consecutive months, RebatesMe reserves the right to debit your Account balance $1.99 per month (“Account Maintenance Fee”) to recover the cost of account maintenance in its normal course of business until you reactivate your Account by earning Cash Back or until your account balance is zero. Here is the FAQ: https://rebatesme.zohodesk.com/portal/en/kb/articles/what-is-account-maintenance-fee If you want to stop it, you can email us at [email protected].

Response from RebatesMe· Dec 7, 2023

We want to sincerely apologize for the delay in responding to your recent email regarding the sign up bonus and missing cash back. We understand the importance of your inquiry and regret any inconvenience this may have caused. We want to assure you that we are actively working to address your concerns. You should have received an email from our customer service rep today (12/07/2023) with the resolution to your cash back and sign up bonus issues. Please rest assured that we are taking steps to prevent similar situations in the future, and your feedback is invaluable in helping us improve our customer service. If you have any further questions or if there's anything else we can assist you with, please don't hesitate to let us know.

Response from RebatesMe· Dec 7, 2023

Thank you for reaching out and providing us with your feedback regarding inconsistencies with Shein rebates. We appreciate your insights and want to express our gratitude for bringing this matter to our attention. Your feedback is crucial in helping us identify areas for improvement and enhance our services. We take your concerns seriously, and our team is actively looking into this issue to ensure a more consistent and reliable experience.

Response from RebatesMe· Nov 9, 2023

Thank you for your feedback. After further review, the only ticket correspondence we have with you is the one in which you requested your account be deleted. Please note, if you are replying to any of our transactional or promotional emails they are being sent to a no-reply email address. To get ahold of customer service an email needs to be sent directly to [email protected]. We apologize for any inconvenience this may have caused. As for your missing order, I can see that your order was placed on 11/8/23; it typically takes 1-7 days for your order to appear in your RebatesMe account. Again, we apologize for any inconvenience. Please reach out to us if you have any further questions. Update: Since your account was opened on 10/8/2023 any orders made before then are not eligible for cash back through RebatesMe.