Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Poor
215 reviews
REALTAKAISelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Shop men's clothing - jackets, baggy jeans, sweaters, pleated pants, tops, knitwear designed in Asia.
REALTAKAI (realtakai.com) has 215 customer reviews on The Fair Hearing, with an average rating of 2.7 out of 5.
215 approved reviews, newest moderated first
They didn’t even have the shirt that I ordered. We were waiting for them to receive it. If I never asked about it, who knows how long I’d be waiting.
By Ky
Response from REALTAKAI· Aug 26, 2025
Hey, We would love to help you with your situation. Please reach out to our customer support :) Thanks [email protected]
Ordered over a month ago and items are still yet to be shipped… I contacted their “customer services” to try and get an update and they kindly offered me to cancel my order for STORE CREDIT!? What on earth is store credit going to do for me? Leave me waiting for another 3 months before anything is even shipped?!
By Mark C.
Response from REALTAKAI· Aug 26, 2025
Hey, We would love to help you with your situation. Please reach out to our customer support :) Thanks [email protected]
Package said it was delivered to my address and it never arrived. I receive package deliveries from Amazon with no issue. I believe this company is a scam and will follow-up with BBB. I will never due online business from China again.
By anthony W.
Response from REALTAKAI· Aug 26, 2025
Hey, We would love to help you with your situation. Please reach out to our customer support :) Thanks [email protected]
sent wrong size pants and wrong colour jumper, PLEASE don’t buy!!!!!
By alex
Response from REALTAKAI· Aug 26, 2025
Hey, We would love to help you with your situation. Please reach out to our customer support :) Thanks [email protected]
I would avoid buying anything from this company. Their size charts are not correct based on in/cm, especially for pants, the quality is fine (not worth the price). Dealing with customer service and the complexity of the return policy on top of paying for return shipping to China was an absolute nightmare. Took 3+ months to get a partial refund. Buy at your own risk of multiple months of stress lol.
By Benn S.
Response from REALTAKAI· Aug 26, 2025
Hey, We would love to help you with your situation. Please reach out to our customer support :) Thanks [email protected]
Shopped over a year ago and they still haven’t shipped all the products out yet. The clothes which were shipped were default and designed wrong. Tried reaching out to their customer service many times but no response still. Scam, overpriced, poor quality.
By JAG
Response from REALTAKAI· Aug 26, 2025
Hey, We would love to help you with your situation. Please reach out to our customer support :) Thanks [email protected]
The jeans I bought did not fit the size guide on the website and additionally I tried to return them and saw no reply to my email so tried again and got blocked by the company so I can no longer send emails. Total scam. Luckily in the UK I should be able to get my money back through my bank but it is still an awful experience.
By Dj C.
Response from REALTAKAI· Aug 26, 2025
Hey, We would love to help you with your situation. Please reach out to our customer support :) Thanks [email protected]
The worst customer service I think I have ever had in my entire life. 3 months of back and forth on emails, and this company sent only 2 out of 3 items in my order. Their reason was that their products weren't sent by their suppliers and yet, they list it on their website as "in stock". Pathetic. I will be contacting my bank if they do not send out the last of my order.
By Anthony V.
Response from REALTAKAI· Aug 26, 2025
Hey, We would love to help you with your situation. Please reach out to our customer support :) Thanks [email protected]
