really.comReviews of really.com

I have had the BEST customer support from REALLY! I have struggled bigly trying to leave FirstNET. Horrible coverage with them, Verizon, and AT&T. Usually 1 bar to SOS here in town. Bella and David were SOOOO helpful and extremely patient working on this. Ended up having to try a different device a few days later due to FirstNet blocking eSims somehow. Lucked out and got Bella again. Super helpul and patient. 5 BARS at home for the first time in 5 years! Love it and THANK YOU!!!!

I’ll be honest, I was skeptical at first, but you all built an amazing network and the price is more than fair. I switched from Verizon yesterday to Really today, and the difference is incredible. At my workplace, I went from 10 to 15 Mbps to nearly a full gig per second. That is insanely fast. 10/10 Service!

Good job 👍 happy app need work on turning a Gen Mobile SIM cards back on I was with AT&T Mobile Network I got 2 SIM cards in this C5L BLU phone

Exelent app 100% recommended I loved thanks you

Damn. I’m VERY impressed. Like, REALLY impressed!!!! You can read my complaint below but I wanted to update this (as of December 29) to say that not only did they fix the issue, they reset my data for free as a courtesy. The coverage and speed has been a massive step up from Boost and every other carrier I’ve had, and the locked in pricing is great. Their support offerings could be bolstered but I think that will happen over time. They are a new company and as far as the most important thing - reliable service at a decent price - they are crushing it. Just for comparison, driving from Hartford, CT to Burlington, VT with Boost I had no service at all for over an hour of the trip. On REALLY, I never lost signal for even a second. MY ORIGINAL REVIEW: It took two weeks for them to get my line ported over (some of that might be my previous carriers' fault) but I ended up having to pay for an additional month of service with my previous carrier as a result. Their support is a hodgepodge of chatbots, voicemail, and email. I never once called customer service and didn't have to leave a voicemail. Once they finally got my line transferred, the service was excellent, as was the coverage, but now, after two weeks my data has slowed to a crawl and I am unable to get a solid answer why. I'm told I've probably blown through my 40GB of data and now my data is being throttled but with all my previous carriers I never even came close to using 20GB in a full month. And there is nowhere on the customer dashboard to check your data usage, nor is there any alert to let you know you are nearing the limit or have gone over. You just suddenly will not have the bandwidth to even use GPS. The only way to find out your data usage is to call (which, as previously stated, will NOT connect you to a human) or email them. With no other option (and the support chat going silent) I emailed them and, over an hour later, have not heard back. Having email or leaving a voicemail as your only customer service options feels very 1995. Maybe I could send them a message through MySpace? Or send a telegram? I will update this (and maybe change the rating) when and if I resolve the issue. I hope it gets resolved because for two weeks I was thrilled.

Love Really the best carrier and I have better service now. Customer service is great and they help fast. Thanks Really

I’ve been with Really for a year now. I have 6 lines. I am absolutely amazed at the coverage, the unlimited data and the response of customer service on the rare occasion I have to reach out to them. The price is phenomenal, too! I love the privacy Really offers. The app has everything I need right at my fingertips. Easy to request a new eSIM or set up new lines, or even add extra security to your identity! They are so much more than just a wireless phone plan! I highly recommend!

I have worked closely with REALLY as they have started up and have seen the growth of the company since inception. I saw the data speeds increase almost to NASA internet speeds. I have also seen the improvements to the website and privacy features. They added a partnership with Aura which protects your identity and also a VPN if you wanted to protect yourself on WiFi. I am very pleased to know that all of my data transferred, calls, and texts are private and not sold or shared to 3rd parties. It gives me peace of mind knowing I don’t need to go out looking for the best VPN providers when my own cellular provider has my back. They encrypt user data from the tower through the users device which makes it easy and saves on data opposed to using a VPN. REALLY saves me a lot of mental strain knowing it has what I need because then I don’t need to search for 3rd party services.