Well it’s been a year since I…
Well it’s been a year since I refinance, from I recall everything went smoothly. Was kept in the loop on the process and to expect next. Very happy with your service.
By Leonor S.
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
689 reviews
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We make the loan process easier and more efficient. Our world class team of experts and cutting edge technology has helped more than 50,000 people with their home lending needs
Real Genius (realgenius.com) has 689 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
689 approved reviews, newest moderated first
Well it’s been a year since I refinance, from I recall everything went smoothly. Was kept in the loop on the process and to expect next. Very happy with your service.
By Leonor S.
Phil is the BEST. Have done 4 transactions with him now.
By James R.
Very good experience! Consumer Direct made the process easy for us.
By Theodore C.
Used Consumer Direct twice in one year. The process was all on line or via phone until signing with Notary who came to the home. The rates and closing cost were competitive and lower than most. I’ve been so pleased that family has also used Consumer Direct and they too were very pleased. Definitely will return for a third time when the time comes.
By G. C.
Great job!!!!
By Ian C.
Had a great experience! The loan officer kept us informed and was prompt in answering any questions; a complete opposite of the credit union that we had considered. Would highly recommend using them.
By Ramon J.
GREAT EXPERIENCE START TO FINISH!!
By Jeffrey
David Matalon was great. He really cares about customer needs and provides required support. The process with CDM was quite smooth from beginning to end.
By Andy