Great rates helpful staff
Great rates helpful staff, Much easier than expected thank you.
By Scott K.
Response from Real Genius· Jan 7, 2022
We are glad to hear that you had a positive experience!
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
689 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
We make the loan process easier and more efficient. Our world class team of experts and cutting edge technology has helped more than 50,000 people with their home lending needs
Real Genius (realgenius.com) has 689 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
689 approved reviews, newest moderated first
Great rates helpful staff, Much easier than expected thank you.
By Scott K.
Response from Real Genius· Jan 7, 2022
We are glad to hear that you had a positive experience!
Efficient and quick to respond to questions. We're happy with the refi.
By John H.
The service is great.
By Rong F.
Recommended!
By Jordan H.
Very happy with the overall process for our mortgage refinancing. Very good numbers, excellent reactivity from the Consudirect team and very usefull webportal to manage the overall process electronically.
By Sebastien G.
Very helpful and service is great
By Tin O.
Very easy, fast and convenient.
By Greg B.
First time to refinance over the phone and internet. Was not a bad experience other than not being able to communicate face to face with someone and some of the statements required (entire 401k statement when inquiring about my 401k loan). Everyone that I did communicate with was helpful and a pleasure to deal with. Also was nice that closing was handled at my home. Thanks again to everyone that assisted with our refinancing.
By Steve G.
Response from Real Genius· Jan 7, 2022
Thank you Steve, for taking the time to write a review. We will share your comments with the team.