Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
84 reviews
Compendium Auction HouseSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Our auction is an online international fine arts, antiques and collectibles auction. We do sell and have sold European, American and Asian art, antiques and unique collectibles. We provide a smooth buying, payment and shipping process.Our offices offer a no hassle consignment for estates and single items from around the world.
Compendium Auction House (rbfinearts.net) has 84 customer reviews on The Fair Hearing, with an average rating of 4.2 out of 5.
84 approved reviews, newest moderated first
I'd give 5 stars to the auction house. I'd give 1 star to the shipping department: I ended up paying almost 50% of the cost of the items for shipping, which I feel is beyond the pale. I will not participate in any future auctions because of this.
By Clive H.
Response from Compendium Auction House· Apr 25, 2024
Thank you so much for taking the time to leave us a feedback - it's much appreciated.
It was a great auction!
By Mark H.
Response from Compendium Auction House· Apr 25, 2024
We are grateful that you took the time out to leave us a 5-Star review
In regards to shipping. All my 50 molds were thrown into box loose and since each heavy all shifted in box to the sides. Although bubble wasn’t required, wrapping in some basic newspaper so they don’t scratch should be the bare minimum. This is careless.
By karenb
Response from Compendium Auction House· Apr 25, 2024
While we appreciate the feedback we do remind you we are the auction company not the shipping company you used. We will forward your feedback to the shipping company.
Richie and Chico are the greatest. They delivered a statue to my home on Sunday in the rain just the two of them and it was a marble statue and it took three of us to move it. They did a great job great service .
By jack F.
Response from Compendium Auction House· Apr 25, 2024
Your review means a lot to us. We always strive to give our best to help our clients and I’m glad that we exceeded your expectations. We hope to see you again soon!
This auction house has wonderful, original pieces, staff is very kind and worked closely with me on pick up and shipping. I feel I can purchase with confidence that the pieces I receive are as pictured and described.
By customer
Response from Compendium Auction House· Apr 25, 2024
Thank you for your gracious words! We’re delighted to hear you enjoyed our service. Providing exceptional experiences is our top priority, and your feedback motivates us to keep exceeding expectations. We look forward to serving you again soon!
The auction was OK. I disliked the payment and shipping process - nickel and diming me for credit card fees, preferring to use PayPal for shipping costs. Who uses PayPal? And again, adding a credit card fee for shipping. Feels a bit unprofessional. I don't know how confident I am in an auction house that needs an extra 3% in fees to pay with a credit card on top of the buyer's premium fees.
By customer
Response from Compendium Auction House· Apr 25, 2024
We appreciate the feedback but would remind you that you are charged a credit card processing fee each and every time you use your credit card.
I’m able to drop off art and they Handel it professionally from there
By Phillip Brown C.
Response from Compendium Auction House· Apr 25, 2024
We are so grateful for your 5-star review. Thanks for sharing your rating with us and the community.”
The speed of the auction, Quality of items, & closure of the whole process. Hats off to you guys.
By B R V.
Response from Compendium Auction House· Apr 25, 2024
We greatly appreciate your five-star rating. It’s fantastic to know that you had a wonderful experience with us. If there’s anything we can do to make your next visit even better, please don’t hesitate to let us know.
