Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
893 reviews
RavenoxSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Ropes, cord and hardware for any and every application.Ravenox, one of the world’s leading manufacturer suppliers of ropes and cordage, caters to all rope requirements, offering the widest variety of cords at unbeatable prices coupled with fast and efficient service.Why Choose Ravenox?Fastest Lead TimesFree SamplesRapid QuotesFactory Direct PricesSmall Minimum OrdersDirect ManufacturerCertified Service Disabled Veteran Owned Small BusinessGet Quote
Ravenox (ravenox.com) has 893 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
893 approved reviews, newest moderated first
they have it all
By HENRY N.
Response from Ravenox· Dec 9, 2020
Hi Henry, Thank you so much for your 5-star review! We are glad that you are pleased with your experience and look forward to you visiting us again soon. Best, Customer Support
Great buying experience, and so far love the selections. Keep up the great work
By Christopher B.
Response from Ravenox· Dec 4, 2020
Hi Christopher, We truly appreciate the time you took to share this 5-star review with us and the community. Customer satisfaction is our number one goal, and our efforts clearly show through your review. We appreciate your business and hope you visit us again. Best Regards, Customer Support
Prompt service
By Vicki B.
Response from Ravenox· Dec 4, 2020
Thank you Vicki, for taking the time to share this great review with us and the community. We value our customers and we are thrilled that your experience was 5-star. All the best, Customer Support
Clear straightforward and simple ordering.
By RDM
Response from Ravenox· Dec 1, 2020
Hi Ross, Thank you so much for your 5-star review! We are glad that you are pleased with your experience and look forward to you visiting us again soon. Best, Customer Support
I love this company!!!! I use their twisted cotton ropes in all of my fiber arts projects, and the quality can't be beat. I also love that they're based in the US, and run by women - and veterans! Customer for life here!
By Kristen K.
Response from Ravenox· Dec 1, 2020
Hi Kristen, Thank you so much for this 5-star review. We appreciate your support! It is important to us that valuable customers like you are pleased with our products and services. It confirms that the hard work our teams do every day result in a great experiences, which is our number one goal. Again, thank you and we hope you visit us again soon. Best Regards, Customer Support
Carole in customer service is a gem! She should get a large raise and bonus! Here is my tale: Friday I went to your site. I filled out email hoping to get a discount code/coupon. Got nothing. Later Friday I ordered my product. No email confirmation or any response. Yes, spam mail folder always checked. What did I get? I got a survey email Then I get a 15% off Black Friday email. Called 800 number and it went immediately to voicemail. Sunday I got a cyber Monday email and just now got another cyber Monday 20% off email. Never got a call back, so I sent another email, this time to Customer Service and Carole called me immediately Carole resolved the issue with her manager and awaiting my product on Wednesday. Thanks
By Jeffrey B.
Response from Ravenox· Dec 4, 2020
Hi Jeffery, Thank you so much for this detailed 5-star review. This is incredibly helpful. We apologize for any inconvenience you experienced, as we work hard to provide the best possible product and service. We truly appreciate your business! Best regards, The Ravenox Team
Service was Great!!
By Roni V.
Response from Ravenox· Dec 1, 2020
Hi Roni, Thank you so much for sharing this awesome review with us and the community. We truly appreciate it. We value your feedback and will be sharing it amongst our team. All the best, Customer Support
I had a experience in the checkout process but the customer service folks helped resolve it quickly. Thanks to them, I am eagerly awaiting my purchases in time to train a new pup.
By SeattlePup
Response from Ravenox· Dec 1, 2020
Hi Sumana, Thank you for sharing this excellent review with us and the community. We strive to provide the best product possible to our valuable customers and we are glad we met our goal with you. We hope you visit us again. Best Regards, Customer Support
