Monday, November 2, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
32 reviews
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The Ravel is Long Island City's first luxury boutique hotel featuring 63 lavishly designed guestrooms overlooking the Manhattan skyline. Ravel is centrally located 1 mile east of midtown Manhattan. Nestled between the 59th Street Queensboro Bridge and midtown Manhattan, the Ravel offers guests a true city experience without the hassle. Whether you're traveling for business, pleasure, or both, the Ravel offers all the comforts of home. All 63 rooms are uniquely designed to offer guests the highest level of satisfaction and comfort. Whether you enjoy the spacious 9ft ceilings, relaxing on your own private balcony, or indulging in our spa-like bathrooms, the Ravel offers guests a true outlet to relieve the stresses of life.
Ravel (ravelhotel.com) has 32 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
32 approved reviews, newest moderated first
I recently had a fantastic experience with their customer service team. They were prompt, friendly, and genuinely helpful in resolving my issue. I felt valued as a customer, and my concern was addressed quickly. It's refreshing to see a company that prioritizes customer satisfaction. Highly recommend!
By Shona F.
Greetings to lady gaga
By Saso K.
helpful with assistance or accommodation, flexible service, physically accessible, accessible parking
By Mason P.
Hopefully when the 2nd part of the hotel will be open it will be even better. Must say that the walk from subway to the hotel is a bit scarry
By Izick E.
What a welcome surprise the Ravel Hotel was. After reading so many negative reviews of the hotel I can honestly say I was pleasantly surprised. The staff were friendly, polite and helpful. Our room was ready when we arrived. Yes the furniture was mismatched and had some marks on it. So what! We were here for a holiday not to sit in the room. Our room looked out over Manhattan and which was magnificent. Housekeeping looked after our room very well for the 7 days we were there. We didn't try the restaurant for dinner or breakfast but did hear music on the Saturday night but was not really worried about it. As for the area, we were not at all worried about walking back from the subway at night. There was a shuttle bus but we did not use it. We walked to and from the subway in about 10-15 minutes. Thank you Ravel Hotel for making our New York stay fantastic.
By Francis B.
Great people and service
By Chad B.
Wow what a hotel!! We had a fabulous time staying here. Staff made us feel very welcome. Nothing was to much trouble and always went the extra mile. Shuttle bus is a bonus and runs every half hour. Will be staying here again next year! Thank you for a lovely stay. Simon and Jane from the Uk!
By Simon & Jane S.
Ravel is definitely a great place to stay if you're visiting NYC or if you want hang out in a trendy hotel for a couple nights. The rooftop has one of the best views of NYC hand down and the have a great ambiance and plenty of space so you don't bump into people every time you move like in other rooftops. The music is good and the food is good. What else could you ask for. The manager at the front desk is very helpful and knows his stuff.
By Justin K.
