Baker Creek Heirloom SeedsReviews of rareseeds.com

They took my money and ran. Never fulfilled my order. Had to fight with rude and obnoxious customer service failures over email to get a refund. They ruined the gardening season for me with their month-long b.s. Never again.

We bought winter squash seeds and they produced gourds, we bought eggplant seeds Black Beauty and Ping Tung and I wound up with a green eggplant that is shaped like a Black Beauty and colored like a Thai green eggplant. It has happened more than twice. Another time with melon seeds, with Chinese cabbage seeds and once with tomato seeds. When I complained to the company they didn't even refund or apologize. I was just told yes we had a problem with those!! Every time it does happen, I say never again..........then I cave in and am again disappointed.

Ordered my tomato 🍅 seeds , received them within a few days of placing the order , got what I paid for . I live in the same state so they were speedy . They had a cool selection and the varieties I selected I've never grown before so I'm stoked !

Placed order in the fall, did'nt think much about it with covid and other supply chain issues. Waited and waited nothing arrived and I had by this point placed a second order... still nothing on either order... Gave it some time, finally got in contact through email... Of course no phone to call to actually talk to anyone. I was told my package went "unclaimed" at PO and it was sent back. Not sure how that's possible, but OK, and I was told because the items were fall bulbs it was to late to resend.... OK, still confused, but understand anything is possible anymore. They did send the seeds, that i had placed as my second order, so that was GREAT....(so I gave them 2 stars for that) BUT NO REFUND on the BULBS, that I DID NOT RECEIVE... So trying to be fair to all involved, me and them.... I asked for at least some sort of in store/in house credit. The items were paid for in full and NEVER received. I was told their policy is NOT to offer refunds, and a store credit is a REFUND. WOW.... Just WOW!!! NEVER in my life have I heard of such a thing. SO BEWARE supply chain issues, missing package issues, anything can happen, and you WILL NOT be given proper consideration. I have seen so many you tubers give this company rave reviews.... Maybe I would have been treated better if I had a mass following to promote this company. But alas I don't.... SO..... I guess little guys don't matter.

Don't order from the UK. They will take your money, but the seeds won't be delivered.

I’m sold. Great prices, great variety, great service. Germination is great not a problem here at all. Check them out.

Very low percentage of seeds germinate and they don't stand by their products, I lost a lot of money buying their seeds, would have been better off going to the larger competitors. They won't let you post comments unless yoi givethem 4 or 5 stars. Misleading and poor customer service.

Baker creek is the best online seed company hands down. Free shipping, beautiful seed packaging, and a free seed with every order. I’ve had some issues with poor germination, but no more so than other companies. Love their online presence too!