I asked for a specific test and was
I asked for a specific test and was told specifically by your representative that it was included even after I told her that this test is a vaginal swab test. After I paid the over priced lab cost i confirmed with the lab that the test I wanted (bacteria vaginosis) was NOT included and it was a different test which I specifically said I did NOT need. I called again and was reassured the BV test was included but it was NOT because It was not included I’m the list of tests being done. Even though the results came back showing bacteria I was still told the (BV) was negative. I am also a nurse and when I asked to be tested for this bacteria specifically I was assured it was included but when I went for lab draw I saw it was definitely NOT included in the test I paid for! The end result had me paying for yet ANOTHER dr visit where I actually did have what your organization told me I didn’t Have so basically I paid over $250 for a lab draw that I asked for which wasn’t even done. So thank you ! And what’s even scarier is your representative to.d me NOT to ask the lab person what tests I was having done. I used your service because I was in between insurances and didn’t need a high cost dr visit which I ended up paying for regardless
By Melissa A.



