Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
359 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Rapid Radios is the only 2-way radio walkie-talkie with nationwide range and no monthly fees. Enjoy crystal clear, private communications with Rapid Radios!
Rapid Radios (rapidradios.com) has 359 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
Showing 314 reviews with 5 stars · Clear filters
Radios are quick & practical to operate, + Customer service is # 1 Thank you Erika.
By Fernando de S.
Response from Rapid Radios· Jul 15, 2025
Thank you for your feedback! We're glad you find the radios quick and practical to use. We’ll be sure to pass your thanks along to Erika — we’re proud to have her on our team! — The Rapid Radios Team
I gave a review with a one star due to the yearly renewal that I was not aware of and wanted to let everyone know that the company reached out and resolved my issue.
By Renee S.
Response from Rapid Radios· Jul 15, 2025
Thank you for updating your review. We’re glad we could connect and resolve the issue to your satisfaction. We appreciate your understanding and the opportunity to make things right. — The Rapid Radios Team
I bought 4 Radio‘s about a month ago? They are great radios batteries last a long time very clear charging fast.
By George H.
Response from Rapid Radios· Jul 15, 2025
Thank you for your review! We’re glad to hear you’re enjoying the radios and that the battery life, clarity, and fast charging are meeting your expectations. — The Rapid Radios Team
The radios are perfect for my tweens - i don’t want them to have regular phones but want to communicate for pickups or if they are in a different location than me (like our athletic club and at the pool while I’m in a different area). It’s a great and affordable solution. Customers service is extremely responsive with issues or questions too!
By Kate S.
Response from Rapid Radios· Jul 15, 2025
Thank you for your kind words! We're so glad our radios are a great solution for staying in touch with your tweens. It's wonderful to hear they're working well for your family's needs, and we’re always here to help when you need us! — The Rapid Radios Team
Works just as advertised! Also tech support was very helpful and quick responding! Whatever you do don’t buy just one! You will be ordering more for your friends and family!
By Justin D.
Response from Rapid Radios· Jul 16, 2025
Thank you for the great feedback! We're glad the radios are working as advertised and that our tech support team was quick and helpful. We appreciate your support and are happy to have you as part of the Rapid Radios community! — The Rapid Radios Team
To start with, I had a very short wait time to be connected to support. Once connected, Patrick was very polite and knowledgeable. He quickly found the fix and corrected it. He explained a couple of other things about the radio that I was doing wrong. GREAT JOB!!
By Jim D.
Response from Rapid Radios· Jun 25, 2025
Thank you for sharing your experience! We’re glad to hear Patrick provided prompt, polite, and knowledgeable support, and that he was able to quickly resolve your issue. We appreciate your feedback and will be sure to pass along your kind words to him. – The Rapid Radios Team
I was in the shoshone national forest. 45 miles from Farson, Wyoming and about that far from Lander, Wyoming. I talked to a friend in Rock Springs,Wyoming which is about 80 miles from where I was. Had 4 bars on the radio.
By Daniel
Response from Rapid Radios· Jun 25, 2025
Thank you for sharing your experience! We’re glad to hear the radios provided strong signal and reliable communication even in remote locations like Shoshone National Forest. It’s great to know they kept you connected over long distances. We appreciate your support! – The Rapid Radios Team
After Rapid Radios saw my 1 star review they gave me a 100% Full Refund Just need to make this their standard policy not the exception Dale
By Dale P B.
Response from Rapid Radios· Jun 20, 2025
Thank you for your feedback. We're glad we were able to resolve the issue and provide a full refund. While we strive to ensure every customer has a great experience from the start, we truly appreciate you bringing your concerns to our attention. Your input helps us improve, and we’re actively working to ensure our policies are clear, fair, and consistently applied across the board. Thanks again for giving us the opportunity to make things right. Best regards, The Rapid Radios Team
