Very disappointing experience
Very disappointing experience. I would not recommend RankScore. I purchased RankScore expecting a product and level of support that matched what was advertised. Unfortunately, I’ve had nothing but problems. The biggest issue for me is the complete lack of customer service. I have sent multiple emails explaining the problems and asking for help, but I have received no proper response. I even tried contacting them through Facebook because I wasn’t getting anywhere by email, and that got me nowhere either. When a customer has paid for a product and is experiencing problems, the very least you expect is for the company to communicate with you. It has now reached the point where I’ve had to contact my credit card company regarding the payment because I cannot get RankScore to properly respond to me or resolve the situation directly. Based on my experience, I would strongly advise anyone considering RankScore to think very carefully before purchasing. A product is only as good as the company standing behind it, and when something goes wrong, you need to know somebody will actually answer you. I certainly would not purchase from them again.
By Peter C.



