This was my favorite store.I used them…
This was my favorite store.I used them for delivery and had an account with them for free delivery.I have been shopping there most of my life.I had a problem with a couple of orders.one was canceled and they delivered it to the address even though I was not there and one said it was delivered by doordash and I never got it.The store manager at the store shut down my account and refunded my delivery service fee for the year .She closed my in store account as well and said it was for too many refunds.I don't understand why they would close my account over too many refunds when they could have just denied me the refund and let me decide if I wanted to shop with them.Seems like a nazi technique. I shopped at multiple Randalls locations So I am refused at all locations from this one store manager.That is only one store that had problem with me.A few years ago I had alot of money and I got refunds and they never gave me any kind of hassle.Now I have fallen onto hard times and am using ebt and was using same Randall's account and they say I am getting too many refunds.I contacted corperate said they'd get back to me in 48 hours.Never got back to me.I was shopping Randall's before they were likely born.
By Debra S.