Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
765 reviews
Rana FurnitureSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Rana Furniture has been in business since 2003 serving the Miami, Hialeah Gardens, Pembroke Pines, and surrounding communities.We carry some of the most recognized names in furniture and mattresses: Ashley Furniture, Sanberg Furniture, Hughes Furniture, Coaster Furniture, Symbol Mattresses and many other of the most desirable furniture and mattress companies in America.Our buyers continue to always search for the best buys and values in the furniture market. We shop several international shows each year, making certain to always find products coming from around the world. Today's fine furniture is built in the United States, Indonesia, South America, Canada, and China, and it is all available everyday at Rana Furniture.
Rana Furniture (ranafurniture.com) has 765 customer reviews on The Fair Hearing, with an average rating of 4.5 out of 5.
Showing 73 reviews with 1 star · Clear filters
Horrible service they literally lie right in ur face about how much u r going to pay!!!! Never buying from here again
By Adislily P.
Response from Rana Furniture· Mar 2, 2016
We’re so sorry to hear that your experience was a negative one. We’d like to do what we can to right any wrong. Please contact our Customer Serivice Manager so we can resolve your issues.
That's not business operate you are calling today and tomorrow is my payment if you offer finance that's not way Rana suppose to do it. I think you need more formation.
By Bernadette M C.
Response from Rana Furniture· Dec 21, 2015
Hi Bernadette, we're sorry to hear you have had some issues with your financing payments, please call us to explain your situation better so we can help you find your best options.
The hardware did not come in with the furniture on the day if the delivery! I had to wait 48 hours to receive it! Leaving my furniture on the floor after being charged $140 delivery charge! When I called the same day to return a nightstand that didn't fit in my room because the door would crash with the dresser they told me I would have to pay $75. Restocking fee!! Really and brand new table that easily would be sold in your store?! Not even a day old?? I will never ever step foot in a Rana furniture again & I've let all my friends and family know about my bad experience at Rana Furniture! It's no wonder people shop at thef famous store such as rooms to go, City furniture, el dorado!
By Karen
Response from Rana Furniture· Dec 17, 2015
Hi Karen, we are deeply sorry to hear that. We do apologize and we will take the necessary measures to prevent this situation in the future. Our customesrs' satisfaction is our number one concern.
Bought a sectional and a coffee table from them along with the warranty and it has been a disaster. Coffee table for damaged and getting the warranty to cover it was like pulling teeth. Then I called about the couch having a slit in the leather and the warranty doesn't cover the leather. Why sell me a warranty on something if it won't take into effect when I need it. I will never buy from Rana Furniture.
By Nicole G.
Super bad service in the store that is in the 8st of the sw of miami, thay told me that the delivery will be on time and the day before they cahnge de delivery day and separe the order in two diferents order, when i called to the store they dont want to help me and as a client i fell bad and cheated.
By Ilenis H.
Lamentablemente fui alli a comprar una cama tamano individual para mi hijo con un colchon de memory foam. Entonces el vendedor, pues haciendo su trabajo, me ayudo muy bien y como lo han entrenado de que si vende un memory foam debe ir acompanado con un bunkie board que es para que el colchon no se dane con el contacto de las tablillas de la cama, cuando estoy revisando mi factura le pregunto, que es bunkie board y el me trato de ensenar el ejemplo en la misma cama que yo estaba comprando que por cierto no lo tenia, tuvo que hacerme la demostracion con otra, y luego al recibir la cama todo estaba en prefectas condiciones pero el bunkie board no calzaba bien con las tablillas de la cama, lo que hacia que el colchon quedara como mecedor. Llame al vendedor de vuelta para decirle que eso no me servia porque quedaba el colchon como mecedor y el muy diligentemente trato de ayudarme, pero su manager no lo permitio, llamo de vuelta diciendome que de lo que pague por el bunkie board me tienen que descontrar el restocking fee, y que ademas yo misma lo debia llevar a la bodega que quedaba a mas de 40 millas de distancia de mi casa, supuestamente me llamaron en varias oportunidades, lo cual no es cierto, solo lo dijeron para que se pasaran los dias que supuestamente tenia para devolver el producto aun que no lo estoy devolviendo porque no lo quiera si no porque no me sirve, no le sirve a la cama, asi que si se toman unos minutos para leer este review, piensen y revisen muy bien antes de comprar en Rana Furniture porque les van a tratar de vender accesorios que quizas no necesites y a la hora de regresarlos no les interesa conservarte como cliente. Total el cliente es el que paga, no les importa.
By Danyela Glisseth O.
Compre un colchon y una almuada el colchon es muy bueno es la verdad. La almuada solo la probe y no la use por que noe senti comoda, llame para retornarla y que no se puede por que los acesorios no los cambian es algo que no se uso. Pero cuando llame fueron groseros.
By Pamela A.
Totally not recommended aleady not to purchase a bed. I purchased and mattress on August 8, 2015. A cool reflection mattress I paid $832.00 I picked up the mattress my self form the wear house and when I opened it at home it was a little dirty I really didn't mind,but The mattress was very uncomfortable superhard nothing like What I tried in the show room. The next day I Took the mattress back to the store to get exchanged for something better cause it had 10 years warranty and supposedly 10 days to try.And to make a long story short they didnt exchange the mattress and didn't give me my money back. They say the mattress looses warranty after it's open from its original package so that means you have to try it with the bag on You can't open it . Ridiculous ...... I was very upset!! I had to spend more money getting a new bed. I really think that's not fair and it should not happen to anyone else's. Be very careful if you getting a new bed from there. And have them deliver it to you.
By Yesenia M.
