The reimbursement submission process…
The reimbursement submission process was super easy and clear. It did take a few Weeks for approval of the claim however the actual reimbursement went seamlessly. Good job Rainwalk!
By Mary
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
99 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Unexpected veterinary bills suck and Rainwalk is here to take care of it. We are committed to providing quick, easy and the best quality pet insurance. We take pride of our transparency so our consumers know what they’re getting and paying for.
Rainwalk (rainwalk.io) has 99 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
Showing 5 reviews with 4 stars · Clear filters
The reimbursement submission process was super easy and clear. It did take a few Weeks for approval of the claim however the actual reimbursement went seamlessly. Good job Rainwalk!
By Mary
It was a little rough at the start, it was not very clear how to file a claim once that was clear it was very simple. I was pleased with the communication and happy with the final decision.
By LISA J.
Slight delay due to a large number of claims being processed at the same time but the process was easy and had no issues. Communication was excellent.
By John C.
After a brief glitch w initial claim set up, Rainwalk was easy to work with, responsive & quick to process Smokey's claim for needed teeth extraction. Reimbursement was auto deposited which was great. No waiting for a mailed check.
By CHW
So far everthing has been great, the response and team have been very helpful the only thing havent seen yet is my return.
By malachi M.
Response from Rainwalk· Sep 29, 2023
We're glad you're happy with your experience so far and pet parent support! You should receive reimbursements within a couple of days. If you haven't, some wires may be crossed. Please email pet parent support so they can look into the reimbursement status! [email protected]