All emails are answered quickly
All emails are answered quickly. Concise, easy to navigate app, quick payment.
By J W.
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
99 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Unexpected veterinary bills suck and Rainwalk is here to take care of it. We are committed to providing quick, easy and the best quality pet insurance. We take pride of our transparency so our consumers know what they’re getting and paying for.
Rainwalk (rainwalk.io) has 99 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
Showing 90 reviews with 5 stars · Clear filters
All emails are answered quickly. Concise, easy to navigate app, quick payment.
By J W.
First claim, for vaccinations. Initially, the set-up had an issue with paying, but was fixed quickly and money was deposited into account
By John
Rainwalk is so easy to work with, with fantastic customer service and animal-loving humans on the other end. I can ansk any questions over the app, email, phone, and even text, and get fast answers!
By Lindsay C.
Rainwalk has a very simple process to file claims and to issue payments. It took about 3 1/2 weeks, and they deposited the funds directly to my bank account. The process was seamless.
By Judith M.
Wonderful experience submitting claims. Very easy to upload the invoice and super fast response times to questions and claims. This is by far the best pet insurance company that I have worked with. So glad we decided to make the switch. I would HIGHLY recommend Rainwalk.
By Michelle
The company has been very courteous, responsive, and fair with the claims process. Reimbursement was fairly fast and service was great when submitting claims. Best value I've had from any insurance company.
By Matthew S.
Great company, easy to work with! We had surgery for our puppy and they were fantastic. We simply got the invoice from the vet, uploaded it, used the app and within a short time had our reimbursement. It's as easy as that!
By Isaias Alba, I.
They were everything you’d want from an insurance company. They didn’t bloat the process and gave me plenty of time (one week) to give them the proper paperwork when his original paperwork was missing (my fault).
By JN