Van Rental KLReviews of raffietranstour.com

they scammed us we paid and didnt get the van

SCAMMERS. Just got scammed by this company. Paid $500 deposit but no show. Don’t even want to answer his phone.

AVOID THIS COMPANY Our family prepaid for an airport van. But it never arrived. Leaving us stranded at KLIA. After we posted honest reviews, the company toll us we will only receive our refund back if we deleted them. Extremely unreliable and unprofessional. Please do not trust this company.

Guys just be careful as we have booked this company in Malaysia and got scammed. Deposit paid and the driver didn’t turn up. Try calling them many times but no answer.

My family paid this company to rent a vehicle but unfortunately the vehicle was not provided as agreed. We repeatedly contacted the company to resolve the matter and requested a refund, but our money has not been returned. This was one of the most stressful experiences our family has ever had, just imagine arriving at the airport after paying for a rental vehicle, only to find that no vehicle was provided. My family were left stranded at the airport without transportation, causing significant stress, inconvenience and unexpected disruption to our travel plans. This is our personal experience. Please exercise caution and verify everything carefully before making any payment.

Do NOT Trust This Company Absolutely disgraceful. We booked and paid for a van, only for it to never arrive. We were left completely stranded at Kuala Lumpur International Airport (KIA) in Malaysia with no transport, no proper communication, and no genuine attempt to fix the situation. Being abandoned in a foreign country after relying on a confirmed booking is incredibly stressful. Instead of taking responsibility, we were left chasing answers while our holiday plans were thrown into chaos. To make matters worse, we felt completely scammed. We paid our money expecting the service we were promised, but we were left with nothing except stress, wasted time, and significant financial loss. The lack of professionalism and customer service was beyond unacceptable. If you value your time, money, and peace of mind, stay well away from this company. There are plenty of legitimate rental companies that actually honour their bookings and care about their customers. This was by far the worst travel experience we’ve ever had. We will never use this company again and strongly encourage everyone to avoid them.

booked a van from then and canceled last minute and we were stuck at the airport not having a way of transportation, very unprofessional and very frustrating.🤬

WORST EXPERIENCE EVER. Our whole family was stranded at the airport. When we asked for refunds, we got no response. DO NOT TRUST THESE SCAMMERS