Missing parts shipment made right
Although the Rhino-Rack mounting kit that I ordered was missing two of the four nuts, Zac at RackUp+Go issued a full refund for the inconvenience.
By Paul
Response from RackUp+Go· Feb 17, 2021
Thank you, Paul!
Friday, November 6, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
474 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
We believe in the power of adventure. Our team takes great pride in offering customers the freedom to RackUp+Go! Headquartered in Eastern North Dakota, the corporate team at RackUp+Go has become highly proficient at carrying gear from home to other parts of North America. We love East NoDak, but it goes without saying, there are only so many adventures you can take through a wheat field! Our expertise in transporting gear is simply unmatched.
RackUp+Go (rackupgo.com) has 474 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
474 approved reviews, newest moderated first
Although the Rhino-Rack mounting kit that I ordered was missing two of the four nuts, Zac at RackUp+Go issued a full refund for the inconvenience.
By Paul
Response from RackUp+Go· Feb 17, 2021
Thank you, Paul!
My order went out the same day that I placed my order. No problems throughout the process. I am a well satisfied customer.
By Stan L.
Response from RackUp+Go· Feb 17, 2021
Thank you for your business, Stan!
First time, made a purchase after finally seeing a product available that no vendors had and was amazed how quickly it arrived! Looking forward to my next purchase since it was just as Amazon but even a better deal!!
By SFBAYJEFF
Response from RackUp+Go· Feb 14, 2021
Thank you for your business!
Great product and quick efficient service! Thank you!
By Catherine K.
Response from RackUp+Go· Feb 14, 2021
Thank you for your business, Catherine!
Super fast delivery on such a large item and was able to get an amazing deal on a bike rack. Will definitely be doing business again!
By Kyle Q.
Response from RackUp+Go· Feb 13, 2021
Thank you for your business, Kyle!
First time using them. They had the items I was looking for in stock when other major companies did not. They also had a competitive price. Shipping was fast (within a day). However items that were shipped through USPS were much slower in getting to me (over a week) compared to items delivered by UPS. Customer service has been quick to get back to me on any questions.
By Michael
Response from RackUp+Go· Feb 10, 2021
Thank you for your business, Michael!
Best deals, fast delivery and beautiful customer service.
By Emerson
Response from RackUp+Go· Feb 6, 2021
Thank you for your business, Emerson!
Quick shipping and received in good order. I will definitely use them again.
By David F.
Response from RackUp+Go· Jan 25, 2021
Thank you for your business, David!