Excellent
Excellent. Quick shipping and best price I found on the web!
By JIM
Response from RackUp+Go· Apr 27, 2023
Thank you for your business, Jim!
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
474 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
We believe in the power of adventure. Our team takes great pride in offering customers the freedom to RackUp+Go! Headquartered in Eastern North Dakota, the corporate team at RackUp+Go has become highly proficient at carrying gear from home to other parts of North America. We love East NoDak, but it goes without saying, there are only so many adventures you can take through a wheat field! Our expertise in transporting gear is simply unmatched.
RackUp+Go (rackupgo.com) has 474 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
474 approved reviews, newest moderated first
Excellent. Quick shipping and best price I found on the web!
By JIM
Response from RackUp+Go· Apr 27, 2023
Thank you for your business, Jim!
I thought the experience was 5 stars but lost a point because the tape on one side of the box was old, brittle and almost completely peeled off. I'm lucky that the contents didn't fall out. Please check before you send out.
By Keith F.
Response from RackUp+Go· Mar 31, 2023
:) thanks for the feedback, Keith
Quick deliver. Personal responce to Questions. Helpful installation vidio.
By Thomas M.
Response from RackUp+Go· Apr 27, 2023
Thank you for your business, Thomas!
The Thule Access was missing the Keys and the wrench for securing the unit to my vehicle. I contacted the Support person Zack and he started working on a solution. After a couple of days I contacted THule direct to ask them how they handle the problem and they shipped me the missing items. I informed Zack that Thule was shipping me the missing items and he credited me for my inconvience.
By Edward B.
Response from RackUp+Go· Apr 27, 2023
Thank you for your business, Edward!
Great product delivered before it was expected. Some parts were missing from the package from the manufacturer and RackUp+Go overnighted the parts to me. Amazing customer service!
By Phil S.
Response from RackUp+Go· Jul 11, 2023
Thank you for your business, Phil!
awesome service. fast shipping, highly recomended. I'd never heard of them prior to my purchase, but will def use again
By DPA
Response from RackUp+Go· Jul 11, 2023
Thank you for your business!
Cost, fast shipping
By Jim D.
Response from RackUp+Go· Jul 11, 2023
Thank you for your business, Jim!
The product (rocktamers 2.5) had issues with the holes in the rubber mate not lining up. Called and was told someone will call me back, which never happened. Would not recommend buying stuff from.
By Tommy Y.
Response from RackUp+Go· Mar 10, 2023
Hi Tommy, thank you for bringing your concern to our attention. In looking back at correspondence, you called in during our out-of-office hours on 3/2/23. It looks like we tried to call you back first thing the next morning at 8:38am before our open hours, but we were unable to reach you. If you'd like to call us back, our open hours are 9am-5pm central M-F. We also have a chat feature on the website for you to use if you prefer. As always, we are here and happy to help.