Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
109 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
For more than 12 years Rackmount Solutions has provided Server Racks, Server Cabinets, Wall Mounts, Cooling Solutions, Outdoor Enclosures, Batteries, Integrated AC and DC Power System Solutions, Rack Accessories and Power, along with installation and maintenance services for the Datacom and Telecom industries.As an ISO certified and Inc. 5000 company, we have a well-established track record of customer service and product performance. We’re experts at delivering custom solutions designed to fit your exact needs, both on time and on budget. From a unique single custom cabinet to an entire custom data center, Rackmount Solutions has you covered. Call today for a free quote 1-800-352-6631.
Rackmount Solutions (rackmountsolutions.net) has 109 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
Showing 91 reviews with 5 stars · Clear filters
Website was easy to use and follow. Ordering was simple and straightforward. Products arrived in a timely fashion.
By Nick F.
Response from Rackmount Solutions· Mar 1, 2017
Thanks Nick. We're always looking to improve and make the site better, but it's always good to hear that we satisfied your expectations.
Very Professional, quick to respond and to make changes on the fly as needed
By Ken
Response from Rackmount Solutions· Mar 1, 2017
We try to be as flexible as possible and change things on the fly when needed. Glad our sales and support team nailed it.
Rackmount has always been my go to company for any server accessories in my racks. They have great prices, incredible customer service and prompt order processing and shipping.
By Craig C.
Response from Rackmount Solutions· Mar 1, 2017
Craig - You are the Best of the Best. Thanks for the review and all the kind words. When you need anything Rackmount will be ready to assist.
Ordering and deliver was easy, like the follow-up from customer service!
By Amy Leigh B.
Response from Rackmount Solutions· Mar 1, 2017
When you order from Rackmount you really are getting support from our entire team. We have a lot of eyes that are looking things over and making sure you are taken care of. Glad to hear you had a great experience Amy.
Fast shipping, great tracking and most importantly able to purchase in less than case quantities.
By Robert R.
Response from Rackmount Solutions· Mar 1, 2017
We carry a number of products in inventory so you don't have to buy the family pack of blanking panels or cable managers. Thanks for the review Robert.
I have nothing but great things to say about the products and support that I've received from Rackmount Solutions over the years. It's always a very efficient and comfortable experience when dealing with this company (shout out to John Rateau!).
By Stephen S.
Response from Rackmount Solutions· Mar 1, 2017
Many thanks Stephen. Our staff, including John, has been around for years and we try to keep your account under the same hat so you get the same consistent service year after year. I'll make sure John gets his shout out.
Great product delivers and was a stable solution for my needs.
By Nathen S.
Response from Rackmount Solutions· Mar 1, 2017
Thank Nathen. We carry mostly made in the USA products so you know you are getting quality as opposed to some of the less expensive and less reliable racks out there. Glad you are liking your equipment.
I was tasked with ordering mutliple racks with very little information regarding the configuration needed. John was very helpful in helping me walk through all the options available to make the correct choices. In addition, he and the company provided multiple shipping options with quick turnaround times. There is still something to be said for a knowledgable person talking to you on the phone and great customer service. Lastly, the products are quality, my client has since ordered more racks asking for the same gear and configuration.
By Dave M.
Response from Rackmount Solutions· Mar 1, 2017
Thank you Dave. We sell 1,000s of racks every year and we're pretty knowledgeable to what issues you might be facing. John, Laura, Susan, etc really are experts in the field / office ready to help.
