Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
710 reviews
QuonticSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Quontic is the adaptive digital bank that empowers its customers financially while embracing their diverse circumstances. Quontic’s disruptive banking platform reimagines traditional banking with adaptive lending and innovative deposit products that transcend legacy banking inequities. The bank focuses on truly understanding and serving the underdogs, entrepreneurs, gig-economy workers, immigrants, and more with a curated banking experience as opposed to a one-size-fits-all banking approach.
Quontic (quontic.com) has 710 customer reviews on The Fair Hearing, with an average rating of 4.0 out of 5.
710 approved reviews, newest moderated first
So far this has been the best bank I've ever used. Customer service has always been friendly & helpful. The outstanding interest rate on checking & savings is the icing on the cake.
By Phil
Response from Quontic· Jun 16, 2022
Hi Phil, thank you for your kind words! We make every effort to ensure our customers have a great experience, and we're so glad to see that shown through for you. Thanks for being a Quontic customer!
So far so good. Haven’t had any issues with the mobile banking app. High Checking account Interest rate is a big attraction to me.
By Tina W.
Response from Quontic· Jun 15, 2022
Thank you, Tina, so much for this 5-star review. We really appreciate you being a customer and helping to spread the word about your experience with Quontic Bank!
Started out good with a saving rate higher than others. I would expect a savings rate increase with all that is going on
By George P.
Response from Quontic· Jun 16, 2022
George, thank you for your feedback and for choosing Quontic for your banking needs.
For a new customer opening an account, the online set up of the account was very easy. Instructions were straightforward and it probably took about 20 minutes. The one problem that I see is that some actions don’t seem to be possible using the app, but necessitate a visit to the website. The website is not optimized for mobile phones so it is not fun to have to use it on a cell phone. I was a bit surprised considering Quontic advertises themselves as a high-tech bank that they do not have a website that is optimized for mobile.
By Shannon
Response from Quontic· Jun 14, 2022
Hi, Shannon, we truly appreciate the feedback. It's so helpful to hear how we can continue to improve our mobile and web experience for our customers. Thank you for being a Quontic customer!
I recently opened a Quontic Bank account during the free ring promotion (I found them on LinkedIn). The thought of making purchases using a ring felt innovative which hasnt happened in US banking in a while, so I gave it a shot. So far everything has been great and I even opened up a second account as well. I have messaged customer service and they have responded with detail to all my questions within the time they said. I also called them and the call went straight through. The ring arrived the same week I opened my bank account, so fast! Every time I have made a purchase with my ring the cashier and people around me were amazed, I told them what it was and they said they would check it out too! I am happy with my account, I have already started the process with having my direct deposit moved over and added bill for online bill pay. Do I recommend this account? Yes I do! I noticed some people were not as happy with the mobile app but truthfully it does what it is supposed to and Quantic said there is an update coming soon. The only minor inconvenience I see for some is that zelle deposits from other people are not included in my available balance until the next day like other banks. Hopefully this will change but not a big deal to me. I am a regular person and I like this account. Give it a shot too!
By Antonio
Response from Quontic· Jun 11, 2022
Hi Antonio, thank you for your kind words! We make every effort to ensure our customers have a great experience, and we're so glad to see that shown through for you. Thanks for being a Quontic customer!
SEEMS NICE I CANT WRITE MUCH OF A REVIEW WHEN I JUST TOOK OUT THIS ACCOUNT
By crystal
Response from Quontic· Jun 11, 2022
Thank you, Crystal, so much for this 5-star review. We really appreciate you being a customer and helping to spread the word about Quontic Bank!
Adolf Flores Jr. was my Loan Officer his commitment to seeing my loan through was relentless. At times when the process seemed overwhelming to the point that I was considering cancelling the loan , Adolf kept me encouraged and hopeful with his excellent service. Best Loan Officer ever!!!!!!
By Bruce
Response from Quontic· Jun 11, 2022
Hi Bruce, you're welcome! We're happy we could be a part of your home buying journey. We make every effort to ensure our customers have a great experience, and we're so glad to see that shown through for you. Thanks for being a Quontic customer!
No problems everything was great
By Caryn
Response from Quontic· Jun 8, 2022
Hi Caryn, thank you for your review. We make every effort to ensure our customers have a great experience, and we're so glad to see that shown through for you. Thanks for being a Quontic customer!
