20 x 40 Tent...Arrived within 2 weeks…
20 x 40 Tent...Arrived within 2 weeks via fedex. Had some issues with the roof, but Green with Quictents shipped out a new one ASAP. Excellent product with great customer service!
By Todd R.
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
645 reviews
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For years, Quictent has walk into thousands of families along with happiness.
Quictent US (quictents.com) has 645 customer reviews on The Fair Hearing, with an average rating of 4.3 out of 5.
645 approved reviews, newest moderated first
20 x 40 Tent...Arrived within 2 weeks via fedex. Had some issues with the roof, but Green with Quictents shipped out a new one ASAP. Excellent product with great customer service!
By Todd R.
Quick response from Joy, and going to have a new item sent to replace the damaged ine I received. Joy was a pleasure to deal with! Thanks
By April L.
Quicktent was courteous, efficient, and effective in providing a replacement top for a 10x10 battered by a sever storm. Excellent, responsive and on-time service. Peter
By Peter S.
Poorly made. Don't trust these reviews. We bought two 10x10 and they fall apart and leak with light use in only one season. Buy ABC or similar. Visit any FARMERS MARKET and see what they use. The best always have center supports and last for Yearsof heavy use, for the same or less cost.
By John C.
Quictent stands behind their product. I bought a party tent which was successfully adequate for my party. The next day a thunderstorm rolled in before i could dismantle, and it caused minor damage to 3 connectors. I called customer service that day. their rep Joy was very helpful and intervened to get replacement parts shipped to me via Fedex before my planned second use. I am a very satisfied customer. I had similar issues in the past using another tent brand, and they were essentially unresponsive. Kudos to Quictent and to Joy. Thank you Joy
By Stephen S.
Recently purchased a beach umbrella. It works great, and appears to be of high quality. I noticed one minor defect, which was not necessarily the fault of the manufacturer. I emailed their customer service, and Nova responded in a matter of hours and resolved the situation. Many other vendors could take a lesson from Quictent's customer service staff.
By Elaine
I purchased my tent 3 years ago and needed replacement parts. I noticed the tent design has changed but decided to email customer service. They responded within 24hrs, stating those parts are no longer available BUT if they find any they will send to me FREE of charge! 2 days later, the parts arrived! Who does that? Then they followed up to make sure I received the parts. AMAZING - thanks Joy, you were a JOY to work with.
By DCM
You can tell of a good company the way they back their products. Quictent US, your #1. Thanks, to "JOY" in customer service! Thanks again JOY your very professional help.
By John P.