Quantum HealthReviews of quantum-health.com

Paid my COBRA health insurance every month, but it was cancelled twice in one year through the complete incompetence of Quantum Health. No explanations, no apologies, and multiple days wasted trying to restore my paid benefits. Avoid this company if you can. They do not care about you or your health.

ZERO STARS....My employer started using Quantum Health and it's been a train wreck to every co-worker I talk to. After 12 years at my company I can say I dislike my employer for the first time for putting our medical coverage in these incompetent peoples hands. Basically hired Quantum Health to deny claims and act as middlemen between insurance company and medical providers. I was recently told by my doctor of 15 years that he doesn't think his office can handle the demands Quantum Health is putting on his back office staff to get basic claims approved. Sad to see employers use shady companies like Quantum Health to save money without any regard for what their employees will go through. Side note, found out Quantum Health removes negative reviews and seems to make it hard for people to find their official review page unless you enter the city of their main office which is Dublin in Ohio. This slimy company calls themselves "care coordinators" or "medical administrators" but their people have zero medical knowledge. Many representatives work from home and will put callers on hold for countless hours while they try to get a simple question answered.

Beware, shady claims administrator for unethical corporations, Found out they have IT dept in charge of hiding and removing their negative reviews.

I left rehab when my roommate had just tapered off fentanyl and became aggressive. I left out of fear and that was considered an ama. I’ve been trying to get back into the rehab since the same day but quantum health is not letting me

Most unethical and unprofessional company I have come across. They will consistently deny even basic medical claims for anyone including disabled children and admit it was their mistake but will now take 30 to 60 days to correct it which somehow always turns to be closer to 60-90 days. Meanwhile your family's doctor and child's medical providers are NOT getting paid and wanting to discontinue future medical services for your family because of Quantum's constant payment delays and lack of response to them. This has been a constant battle with Quantum over treatment for our disabled child ever since our employer started using them to oversee medical claims 2 years ago. I have been with my company well over 10 years and never had issues with my medical insurance until they started using Quantum and now finding many co-workers are having a similar experience to the point of wanting to leave the company. Upon research it seems employers use Quantum to help them save money on annual medical insurance costs by having Quantum act as middlemen between the employee and the large medical insurance companies. Quantum's sole purpose is to help deny as many medical claims as possible in order to help your employer save on their medical insurance costs each year. In the meantime employees that work for companies that use Quantum as their medical administrator have to go through endless unethical hurdles before having any medical claims paid for their families. I highly recommend asking if an employer uses Quantum to oversee their medical insurance benefits before accepting a position with them as you will spend countless hours of your life dealing with medical insurance benefits. Legal action needs to be taken against this company and corporations not doing their due diligence before contracting this shady company to handle their employee medical benefits. At this point I have started seeking legal counsel and if there is anywhere to help start a petition or class action lawsuit against Quantum, please advise where we can find this information as these illegal practices need to stop!