Great service
Great service
By mike P.
Saturday, November 7, 2026 · Customer reviews of US businesses

The Fair Hearing score
Great
17 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Qualtranscribe specializes in transcription for qualitative market and academic research — helping researchers convert recorded interviews and focus groups into accurate, well-formatted transcripts ready for analysis. Choose from human transcription for maximum accuracy or AI transcription for fast, affordable turnaround. We also offer AI-assisted insights to help you identify themes and patterns from your transcripts, making analysis quicker and easier. Competitive pricing, reliable quality, and a dedicated team behind every project.
Qualtranscribe (qualtranscribe.com) has 17 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
Showing 2 reviews with 4 stars · Clear filters
Great service
By mike P.
I was overall impressed with Qualtranscribe's product and customer service. The transcriptions were excellent and accurate, and the formatting made it easy to conduct an analysis. I appreciated having access to a shared folder to upload recordings and receive finished transcriptions. However, there was an extended delay in getting a number of transcripts finished and despite a number of attempts to communicate my concerns, my emails were ignored. I do understand that businesses get overwhelmed at times, and when my emails were finally answered, the situation was resolved and I received a discount for my troubles. I recommend Qualtranscribe to graduate students who need quality transcriptions at a reasonable rate.
By Jason W.