Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Bad
261 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Our company was founded to help customers like you find high quality, great priced, low mileage engines, with a simple quote or call. This means, working with us makes the process of finding your replacement motors much easier. Even though buying a replacement engine can be a large expense, purchasing a used engine can be much more affordable than getting locked into a payment on a new car. So finding a used engine through us is simple. Just tell us your year/make/model and VIN # by either quote or phone and we will get you a custom used engine quote that includes shipping to the location of your choice, it's just that simple! Buy filling out our free engine quote or calling us at 866-319-1643, we will work to find you the best engine for your car, truck, van or SUV today.
Quality Used Engines (qualityusedengines.com) has 261 customer reviews on The Fair Hearing, with an average rating of 1.4 out of 5.
261 approved reviews, newest moderated first
Terrible customer service, no shipping information and when I finally got a human in shipping I was advised to wait more as the engine was sitting waiting for a second shipping company. Nothing that deals with the fact that their delays make it impossible to meet my scheduled repair date and by needing a different set of days my warranty will be void. STAY AWAY regardless of price.
By David
They will charge you a 25% cancelation fee. go figure thats $1000 off of $4000 they will keep even if you receive the item or not. That' how they make their money. DO NOT BUY FROM HERE! Oh, and their receptionist hung up the phone on me and they even sent me an email that they would not charge my card because they needed a copy of my drivers license and credit card first. That seemed weird so I never sent them anything and they still charged me. Wow. Really low making money off of people by scamming them into a 25% fee for canceling. Really really low.
By Amy N.
I wish I would have send this site before I bought an engine from them. All the 1 stars are true. This is a terrible organization. They are 100% scam artist. Rude. Unresponsive. Disrespectful.
By Avery N.
Terrible company, don't buy from them. I did get an engine from them and got it right away (in a few days, came from a Denver salvage yard) and my mechanic installed it. It worked fine (did need a water pump), then, it needed a coolant valve replaced about 3 months later. Not a big deal, but, when I tried to get a warranty as it was in fine print to activate it, I had forgotten to do that. So, I'm out of luck on their warranty. I guess, shame on me for trusting an online ripoff company and not reading the reviews.
By Vaundeen M.
Order a used engine , no ship . emails / called several time ,no reply to my concern . Opened dispute my bank had my money back after few weeks . Terrible business
By Quoc D.
Lisa was very willing to take my order, told me the motor had 25k miles on it, told me 7 to 10 business days for delivery, scheduled the mechanic and placed the order, it took over two weeks just for the shipment to pick up, put less than 3k miles on it so far, used 6 quarts of oil and had to replace parts that shouldn't be worn out till over 125k miles...smokes bad, with no power...this motor is junk and cant get them to help, put on hold for an hour, they are hoping you will just hang up...finaly got facebook message from scott and he emailed me,...but he is also useless, no help and wont give me info on a claim, they refuse to give me the vin number on where this motor came from starting "they don't keep that info"...are the selling stolen parts then? you better know where your parts are coming from...this place is the worst..i wish I would have seen these reviews before I ordered...I would buy a sparkplug from these people!!!!!...they wont reply...I have given them my email, my cell and my work phone number...nothing....
By jmbullington1
I wish I could give less then a 1 star grade. My experience with this company has me wondering how they are still in business. Ordered a motor that was listed at $1200 with 67,000 miles on it + additional $200 because it delivered to residential area had the engine installed oil burned right out of the tailpipes because it was a bad motor. Reviewed my receipt that has no mileage on it they said they could not guarantee the mileage on the motor. Had to pay a $349 return fee plus had to pay to have it delivered back to them for a list of over $600 plus having it installed so I’m negative $1800 waiting on money back and just had to junk the car 🤦♂️
By Charles J.
Worst company ever. Do not buy from them. Sent wrong engine. It was trashed by the way. Took several calls to get a bill of laden to return it. Was hung up on 3 times. Ordered in sept 18. Finally returned in nov 18 .it’s Apr 2019 and still now refund. Called again today was told by Scott or joe or somebody that didn’t hang up or was extra rude for once that they just got the engine back, BS! . I tracked it . Took 9 days once picked up. I was told that the refund is being processed now and that they didn’t need any info from me.
By tom F.
