Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Bad
261 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Our company was founded to help customers like you find high quality, great priced, low mileage engines, with a simple quote or call. This means, working with us makes the process of finding your replacement motors much easier. Even though buying a replacement engine can be a large expense, purchasing a used engine can be much more affordable than getting locked into a payment on a new car. So finding a used engine through us is simple. Just tell us your year/make/model and VIN # by either quote or phone and we will get you a custom used engine quote that includes shipping to the location of your choice, it's just that simple! Buy filling out our free engine quote or calling us at 866-319-1643, we will work to find you the best engine for your car, truck, van or SUV today.
Quality Used Engines (qualityusedengines.com) has 261 customer reviews on The Fair Hearing, with an average rating of 1.4 out of 5.
261 approved reviews, newest moderated first
They sent me the wrong motor never told me I was getting a replacement or a refund. Then they took the motor back without giving me a proper refund or replacement. So now they have my money and the motor. Nothing but problems in every department do not buy anything from this company. Sancho Pike Lisa Joe Dale and DC Baker are all cowards.
By Lawrence J.
Absolutely the worst online purchasing experience. Slow to ship, no follow up. Hidden conditions. Like pulling teeth to get your core deposit refunded and then you'll only get 25% back. And just so you are aware, the is no qualityusedengines they're a front for a company called SWengines. They threatened to void my warranty if I complained to my credit card company so...no warranty, I guess. Never again. I wouldn't recommend this place to anyone.
By Timothy M.
The worst service ever. Nobody answers the calls. Shipping manager is set to voicemail. Customer Service is negative not even zero. They say 7-14 days for delivery but they dont even process your order for 14 days. Let alone get it delivered. They market the engine at 30k then after placing the order they say the mileage is not guaranteed, then why would you market it for that mileage? Also when you cancel the order without even receiving, they charge 25% for cancelling. 25% for what just taking my money and not delivering the order?Straight out lying and looting. Please do yourself a favor and never ever order from them.
By Minhaj M.
This place sucks.BEWARE!!!! Sent me a engine a month later with a hole in oil pan.Did not even take off truck.Sent back mainly there was chunks of metal in bottom of oil pan with hole in it.Then good luck with this lady in returns that kept telling same thing 2 months later.This lady is clueless.Then after they located they refunded 300 of a $1400:00 and said to my credit card company that i cancelled order so by there terms i recieved 300.00,B-S after going back to credit card company 2 times 4 months later i got most of my money back.Place is a scam.I own my own shop and have been dealing with parts and lots over companys over 20 years.This was my worst experience in my 20 years.Please dont get scammed i warned you,
By tom S.
I see a lot of bad reviews and I feel for them people cuz I've had bad experiences elsewhere so I understand... I must have gotten lucky cuz I got a engine for a 2009 Lincoln MKS and it purrs like a new engine.... Idk much about engine but I know the one I got runs beautifully
By Kbee B.
Do not and I repeat do not buy from this company. We order an engine from them and only put 1100 miles on it and it blew up. I filed a claim. They sent us a motor that looked like a boat anchor. Our truck is a 2004 and the motor didn't even fit. Also I told them if they couldn't send us a motor to give us our money back. Out of 2600 we got 1260 back. Do not buy from this company. They are scammers.
By Amanda D.
If there was a negative box I would definitely check it! DO NOT BUY FROM THIS PLACE! Total scam! They were happy to take my $$. Then when I did not receive the motor they said they could refund me and sent me a form to accept the refund. It stated on there there would be a 25% restocking fee. I told them I wasn’t going to agree to that. You first told me it would ship in 4-7 days. Then it became 7-14 business days. I told them then send me the motor, I did not return the form agreeing to paying $965 to cancel my order in which you failed to ship on time. I called numerous times (20-30) to talk to supervisor. Finally got through to one only to be told I was talking to the wrong department. He then transferred to another voice mail that never returned my call. Got two different numbers of supervisors only to have one go directly to voice mail, left several messages and no return call. Called the other one and the mailbox is full. Prior to calling to talk to supervisors I had called the week before to get a “shipping” date only to be told the computers were down (3rd time I was told that when I called) only to be told they would email me that night to let me know. Never heard a word! Spoke to a girl, Bev, in shipping only to be told well I had cancelled my order, I advised her I did not as I wasn’t paying you $965 for nothing I never sent the form back agreeing to it. She advised me she would look into it and email me the status. 4 days later a partial refund was sent with them keeping $965.50.
By Jim R.
Who ever is reading this listen to all of the people posting they sale rusty broken engines to regular people not including companies and they are dishonesty about reviews on there website they hide delete or don't post the real reviews this company is fraud please call lawyer BBB when dealing with this company PLEASE LISTEN TO THESE PEOPLE AND THESE REVIEWS!!!!! THEY ARE LIARS AND SCAM ARTISTS.
By Kevin H.
