Excellent customer service and fast…
Excellent customer service and fast turn around. IG badge is very intricate and it was etched perfect. Mugs were a huge hit.
By M M.
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
312 reviews
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Quality Glass Engraving provides custom engraved and personalized glass, crystal, leather, wood and metal products including engraved wine glasses, beer mugs, whiskey glasses and much more. All our products are manufactured by World Class suppliers like Riedel, Luigi Bormioli, Libbey, Arc, Badash, etc.
Quality Glass Engraving (qualityglassengraving.com) has 312 customer reviews on The Fair Hearing, with an average rating of 4.2 out of 5.
312 approved reviews, newest moderated first
Excellent customer service and fast turn around. IG badge is very intricate and it was etched perfect. Mugs were a huge hit.
By M M.
Very pleased with the Beautiful glass trays. Good quality work.
By Lp
Excellent quality. Fast production and shipping. Design was perfect. I was super nervous about ordering these sight-unseen and out of state, but we couldn’t be happier with the outcome. Will absolutely order from here again.
By Richelle C.
The work was excellent. They had a problem with shipping on time, which was unfortunate. But the work was great
By Kathleen
I paid extra for two different engraving images. They used the same image on both sides even though I attached two separate images. They did refund the cost of the second engraving image, but it really ruined the gift because the images were designed to go together. Two other glasses I purchased with only one image turned out great.
By Radley S.
The glasses I ordered were custom made and they sent the wrong style glasses. Since it was custom ordered I can not return it. On top of that they do not answer their phone so I could not call to complain. The worse customer service.
By Leslie R.
Great engraving but sent me someone else’s glassware. Had to return that to get what I ordered.
By George B.
Very good at communication
By Glenda