Quality Eco TechnologiesReviews of qualityecotech.com

The presentation itself was great. The restaurant chosen in our area was good. The biggest thing to us was it WASNT BORING! The presenter was open to all the questions and concerns we had before buying the product. The inspection was good but other issues in our home that we asked about were NOT addressed. The technicians were very professional. Through all our questions and problems everyone was very respectful. We have had numerous issues with the attic fans making noise and they have come out each time to inspect and fix.

Very professional,worked till project was completed,despite having to work alone. knowledgeable of products.Products appear to be of good quality, will know for sure after some time has passed.Impressed with the install timeline, just as promised.Would like to have more information on annual follow up benefits talked about during inspection.Should be in initial contract.I would recommend.

This is intended to be a fair, complete and honest evaluation of my recent experience with Quality Eco Technologies. Please read to the end. My wife and I attended QET's free dinner sales presentation on or about 8/12/2021 and agreed at that time to have one of their representatives visit our home and perform a free/no obligation inspection of our home in order to determine the degree of need for any of their products. Jason performed the inspection on 8/13/2021. He informed us that we had mold in our attic (which he had taken pictures of) and that their RMR Mold Treatment would eliminate it. I can't recall exactly what, if any, long-term warranty of the mold treatment was discussed but was told later by Quality's office that there was no written warranty for the mold treatment but that a free annual inspection would be done. He told us our current attic ventilation fan was doing very little to control the humidity and temperature and that QET's Tri-Guard Solar Attic Ventilation Fan would take care of the problem. In addition, he said our soffits were clogged and would need to be cleared out to maximize the ventilation in the attic. We discussed QET's Tri-Guard Multi-Layer Insulation and the Eco Probiotics System. We decided to purchase all of the above and the installation took place on 8/18/2021, performed by Jaden and Derrick. It was very hot that day but Jaden moved all the boxes that were in our attic and laid the MLI insulation without complaint. Derrick installed the Solar Attic fan and the Eco Probiotics machine under our home as well as giving Jaden some help in the attic. When I asked Jaden about clearing the soffits, he told me that he had not had time to do that and someone would be assigned to come back and complete that part of the job. Both guys were courteous and professional throughout the day in spite of the heat. They had been expected to be finished at our home by 2pm that day but it took them until about 5pm to finish. I was present with them all day and can testify they wasted no time. There was apparently some miscommunication between Jason and Jaden/Derrick about how many boxes would need to be moved in the attic and that seemed to be the cause of the additional 3 hours needed to complete the job. I signed the Certificate of Completion before they left even though I had been unable to see what Derrick had done under the house with the Eco Probiotics machine. The following day I went under the house (which I do not do very often since I'm in my late seventies) to see if the machine was operating and it was not. The light on the machine was red, indicating the machine was not working and obviously wasn't out of solution since it had just been installed. In addition, Derrick had chosen to unplug our dehumidifier in order to plug in the Eco machine. I had a multi-plug receptacle that I used to accommodate both the dehumidifier and the Eco machine and could have provided that the previous day. I contacted Jason about the problem and was asked if I could wait a couple weeks until they had an opening in their schedule in order for them to replace the Eco machine. I was fine with that since I'd been without an Eco Probiotics system for 50 years and another few weeks didn't seem to be a major issue. DeVonta came to our home on 9/7/2021 and replaced the Eco machine and it seems to be operating fine since then. He was also a very courteous and professional young man who said he'd been with QET for just a few months. DeVonta had also been advised to clear the soffits that Jaden and Derrick had not had time to do. When he attempted to do so, he discovered that they did not need clearing because a screen was installed in front of them to keep the blown insulation in our attic from reaching them. I contacted Jason about DeVonta's findings and suggested that perhaps I was due a small refund, since I had paid for the service that proved to be unnecessary. I also asked about the manufacturer's warranties on the items we had purchased. He said he would contact management about it. Up until this time, Jason had been as responsive and helpful as anyone I'd ever dealt with but after this time, I was unable to make contact with him and had to call QET's HQ in Richmond. Each call was answered promptly and courteously and I was told they would be forwarding my concerns to a supervisor. After 2-3 phone calls, I received the manufacturer's warranties from Richmond and also a call from Mark who told me I should receive my refund within a few days, which I did. In conclusion, with everything that was involved with my particular job, and the labor challenges that all companies are faced with these days, I have been pleased with QET's service and their products. The QET organization proved to be responsive and fair and I would recommend them to any prospective customer.

Job was available to be performed in a matter of days. Workman came on time; very professional. Kept owner informed as job progressed. Company provided contact number enabling the client to speak with someone offsite to ask a question or if something unexpectedly happened during the work process. Insulation job performed in a timely, neat manner. One disappointment however. Was surprised old insulation that fell through the hatches during the job was left behind. Workers should be instructed to vacuum debris up upon completion of the job. However, would highly recommend Quality Eco Technologies.

Couple spots missed

We had the Tri-Guard Solar Attic Ventilation fan and the RMR Mold Treatment. Earle gave us a very informative introduction to the companies products and services. Danny, our inspector, was very through in his inspections of our mold and germ infested home. The date was set and the two installers, Jake and Shawn arrived on time and quickly and efficiently preformed the installation of the fan and the needed mold treatment. Very nice and respectful representatives of Quality Eco Tech. We were given numbers to call if we have any questions or problems.

The technicians were most professional ( DJ and jordan ). Thw MLI was put in and duct work were addressed also sprayinf for mold was completed all to our satifation. Bob ( manager) installed the fan . DJ came back a day later to address mold underneath home.

The seller/representative was very friendly and professional. How ever he did write my address and phone numbers incorrectly. Which could have been a problem if not corrected. The installers were also friendly and did a great job.