Customer service was excellent
Customer service was excellent
By Lynn K.
Tuesday, November 3, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
153 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Quality Door and Hardware provides Commercial Door Hardware, door locks, closers, panic bars and all commercial door hardware when you need it !
QualityDoor.com (qualitydoor.com) has 153 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
153 approved reviews, newest moderated first
Customer service was excellent
By Lynn K.
order can in just as promised
By Daniel S.
Generally, the windows and installation were completed as expected with only a few minor exceptions. The time to get the windows from ordering to receipt was over 4 months, but it was during the COVID outbreak so it was okay. The windows were installed by a separate contractor who did the installation well, but they were a bit messy and disorganized. We had to touch up their touch up painting. They used our vacuum cleaner because theirs weren't working so good. If you use this company, try to get a hard date for delivery or no later than date on the contract. When they install, make them use dust screens to prevent tiny aluminum shavings from being blown all over in your house. Have a pint of exterior trim paint ready for them to touch up. You tell them which windows to change the next day so you can prep just that portion of your house. 20 windows took 4 days. 1 screen was warped, but delivered a replacement the next day.
By B. M.
fast service
By Loyal R.
Fast shipping!
By William S.
Friendly, upfront , and helpful.
By Frank L.
Great experience they helped me with locating the hand set that I needed and got it shipped to me quickly.
By Scott H.
Great products at a great price !
By Jeff