Case took very long to receive and…
Case took very long to receive and didn’t last very long. I love it but it’s already cracked by me taking off the case to clean my phone. Only took it off twice since I had it.
By Amanda M.
Saturday, November 7, 2026 · Customer reviews of US businesses

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204 reviews
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Qases is about creating Beautifully designed, protective, customized, quality phone cases.We believe self-expression should be celebrated in every way possible.We’re doing this by empowering individuals to express themselves through creation of stunning, personalized, sustainable tech cases and accessories.
Qases (qases.com) has 204 customer reviews on The Fair Hearing, with an average rating of 3.8 out of 5.
Showing 12 reviews with 2 stars · Clear filters
Case took very long to receive and didn’t last very long. I love it but it’s already cracked by me taking off the case to clean my phone. Only took it off twice since I had it.
By Amanda M.
Shipping too way too long. 3 weeks, really!!?? My personal text I added, was not added! I most likely won't order again.
By Marge Q.
Ordered November 21, finally arrived December 14th. Two carriers to deliver. I could have driven to Wisconsin and back in that same amount of time. Product isn't as neat and clean as it could be. The image shows signs of picture stretching and distortion.
By CRocks
Lines were crooked on case, and I can’t return cause it’s personalized
By Nelson E.
Honestly, I can't give you a positive review until I receive my case.. the first one I ordered wasn't a tape it was a blank case.. and now I've just been waiting on a replacement.. I have no idea where it is or even when you'll deliver.. it's been a couple weeks with no information.. my next review will be terrible if I don't get it or some type of info.
By Chef A.
Cute cases but too expensive and wireless chargers don't work
By Elise
You shipped me the wrong phone case for XR
By Danielson30hz
Response from Qases· Jun 25, 2022
Dear Daniel, We apologize for this error. Our Customer support team will contact you to resolver this issue
Ordered a case about 2 weeks ago. Still hasn't been shipped and no communication on why. Status says the delivery company hasn't even received the package yet. Did you sell an out of stock item without labeling that it was out of stock?
By Robert Y.
Response from Qases· Jun 9, 2022
Dear Robert, your order was shipped a few days ago. An email was sent to your email. We will resend you the tracking information so you can properly track its location.