Pyle AudioReviews of pyleusa.com

Response from Pyle Audio· Mar 27, 2025

Hello Tina, we’re sorry to hear that the caster you received was the incorrect size. That’s certainly not the experience we want for our customers. Please contact our customer support team at (1) 718-535-1800 so we can assist you in getting the correct part sent out as quickly as possible. Thank you for bringing this to our attention!

Response from Pyle Audio· Mar 27, 2025

Hello Gene, Thank you for your feedback, and we’re very sorry to hear about your experience. We apologize for the delay in getting back to you. Please rest assured that we’re here to help resolve this. Kindly reach out to our customer support team at (1) 718-535-1800 or submit your request through our contact page: links.pyleusa.com/Contact, and we’ll make sure your return request is handled promptly. We appreciate your patience and the opportunity to make this right.