Puzzle ReadyReviews of puzzleready.com

Response from Puzzle Ready· Sep 24, 2026

Hi Natalie, thank you for taking the time to share your feedback. We’re sorry to hear about the loose drawer knob and missing rubber pads on your Puzzle Ready board. We also appreciate your comments regarding the folding legs and the cover, as feedback like this helps us understand where the product experience could be improved. We’d be happy to review the issues with your board further and see what possible solution we can offer. Please reach out to us at [email protected] with your order details. If possible, a few photos showing the knob and missing rubber pads would also be very helpful for our team when reviewing the issue. Best, Puzzle Ready Customer Care Team

Response from Puzzle Ready· Jul 31, 2026

Hi Amanda, thank you for taking the time to share your feedback. We're very sorry to hear your board arrived with multiple quality issues. That is certainly not the experience we want for our customers, especially when the board was intended as a gift. We appreciate you letting us know about the damaged frame, loose backing, drawer issues, and the effort you went through to repair it yourself. We understand how frustrating that must have been. We'd love the opportunity to see how we can help. Please reach out to our Customer Care team at [email protected] with your order details and a few photos of the issues you experienced. Once we receive them, we'll review everything and do our best to assist you. Thank you again for your honest feedback, it helps us improve both our products and our quality control.