Terrible customer service
I eagerly awaited my phone case, which took 12 days to arrive. No big deal. When I received it, it looked nothing like I expected. It was extremely bulky and the gold color looked very cheap. According to their website site, I could return the case for any reason within 14 days. I emailed them right away (exactly what the website says to do-it’s their only form of communication), and the email was sent back to me saying it was undeliverable. This was not a cheap purchase, and I expect quality and prompt customer service when spending this much. I am extremely disappointed, and will not purchase from this company again, or recommend it to anyone.
By Heather H.