My item has not arrived
My item has not arrived, and the tracking is just saying it will give a delivery date as soon as possible. It has been weeks and this is very disappointing, I would at least like to know where my item is.
By Lisa B.
Response from Pure Spectrum CBD· Dec 14, 2022
Lisa, we are so sorry to hear your package has not arrived. Because we are shipping CBD products, our packages to Australia can unfortunately take anywhere from 4-7 weeks to arrive (especially during the holiday season). We make sure to include this notice in the cart once you select Australia as your country. We wish there was a faster way to get our products to you, but we hope once your package does arrive that you find our products are well worth the wait. Please don't hesitate to reach out to [email protected] if you have additional questions/concerns, we're always here and happy to help!