Great service and product
Great service and product. Very helpful customer support.
By customer
Sunday, November 8, 2026 · Customer reviews of US businesses

The Fair Hearing score
Great
206 reviews
Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Welcome to PUREPLUS – Your Source for Water Purity Solutions!PUREPLUS is committed to delivering a healthier and purer living experience for every consumer. Our diverse product line includes a wide range of water purifiers and related accessories. From whole house filtration systems to refrigerator filters, under-sink and countertop filtration systems, and pool filtration systems, PUREPLUS has you covered.PUREPLUS is dedicated to meeting a myriad of needs, ranging from household to commercial applications.
PUREPLUS (pureplusfilter.com) has 206 customer reviews on The Fair Hearing, with an average rating of 4.0 out of 5.
Showing 139 reviews with 5 stars · Clear filters
Great service and product. Very helpful customer support.
By customer
Its a great machine and i installed the new membrane and filter, easy-peasy. It was not as easy to identify your company as “the manufacturer”. I purchased your RO from a secondary company who made certain the name of your company was not visible on the machine. And when asked repeatedly they refused to identify your company or disclose your model information or you as the maker or even as a supplier of replacement cartridges UNLESS i first agreed to schedule and pay a marked up price for the parts, a fee for a “service call” and an additional fee for their tech to install the cartridges. I give your machine 5stars but the company i bought it from gets -0-.
By Thomas M.
Excellent service and quick delivery
By Luke Van M.
I could not get tracking to work but product arrived the next day
By Jennifer K.
I ordered a 3 filter pack through Amazon and found out that we had the wrong filter for our needs. I emailed Pureplus and sent them the info that I had and they suggested a different filter. Laura has been quick to respond and is working on a resolution. Would recommend Pureplus for your filter needs.
By Meredith P.
I like not only the quality of the fridge filters but also the price
By Walter H.
Great Customer Service! I had a out of warranty problem, however customer service made it right. Thank you.
By Doug H.
Excellent Customer Service - had an issue with one of the units however customer service made it right. Thank you.
By Brian