Never got my item and they didn't…
Never got my item and they didn't answer my e-mail. This is not legit website in my opinion... I asked money refund from PayPal.
By Päivi H.
Friday, November 6, 2026 · Customer reviews of US businesses
The Fair Hearing score
Bad
88 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Purepath is listed under Pet Stores.
Purepath (purepath.app) has 88 customer reviews on The Fair Hearing, with an average rating of 1.5 out of 5.
88 approved reviews, newest moderated first
Never got my item and they didn't answer my e-mail. This is not legit website in my opinion... I asked money refund from PayPal.
By Päivi H.
We ordered a couple purepath gloves. It was hard to keep up with status of shipment. The tracking number did not work. I did receive the package after 3 weeks. The gloves worked as stated in the advertisement. We are very happy with our purchase.
By James H.
Sono solita leggere le recensioni prima di fare un acquisto, ma questa volta ho fatto l’errore di non informarmi. Ormai è quasi un mese che ho pagato il guanto e nessuno si è fatto sentire e non si riesce a comunicare con alcuna persona. Suppongo sia una truffa, dato che non sono l’unica che ci ha rimesso. Proverò a chiedere un rimborso ma dubito che verrò risarcita. Ore 11:15 del 15 agosto 2026. Arriva casualmente una mail dove dice che il pacco è in viaggio e a breve arriverà nel magazzino che dovrà spedirmelo. Vi terrò informati
By Federica L.
The delivery was within 2 weeks. The glove works great. You just swipe it back and forth on the material - including rugs, and the dog hair is lifted off and rolls to the centre for easy removal. My dog sheds a lot and this is the best tool I have found to-date. I was skeptical when I bought it but it does what they say. Highly recommend
By Liane C.
Dropshipping garbage scam. Never received order, nonexistent customer service.
By Filipp P.
The store offer free return and no questions asked. When I ask for a return, they refused to take it back. Please don’t trust this website!
By Mellisa G.
Ordered the Speedy Tail 2.0, received it in a squashed box and it stopped turning on in less than two weeks. I sent them a video of the issue and they only offered a 50% refund. You can get the same toy for half the price on Amazon.
By Orlando V.
I can’t get in touch with anyone about my order! By reading these reviews it looks like we have all been scammed. Going to try to get a refund through my bank. I can’t believe I fell for this. Live and learn I guess. 😡
By Carol