I was sent three instead of 1 and it does not work
I was sent three instead of 1. When I contacted to tell them they said that was what I ordered and I was not able to return. I don't find it to be lightening my teeth after a month of use.
By Reader
Sunday, November 8, 2026 · Customer reviews of US businesses
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Purelywhitedeluxe is listed under Dental Services.
Purelywhitedeluxe (purelywhitedeluxe.com) has 552 customer reviews on The Fair Hearing, with an average rating of 3.7 out of 5.
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I was sent three instead of 1. When I contacted to tell them they said that was what I ordered and I was not able to return. I don't find it to be lightening my teeth after a month of use.
By Reader
Their customer service is non-existent. I requested to cancel an add on order that somehow included a whitening kit with gel & LED light that I didn't intend to purchase & literally never clicked on to purchase. Their email response was no refunds possible because it was a special promotion. I didn't order the stuff & was stuck paying almost $100 for something I didn't want or order AND it hadn't even been processed or shipped because I contacted them immediately. I will never ever order from them again & will tell everyone to avoid them, regardless of how good their product might be!
By Diane B.