Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
421 reviews
Purely StorageSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Purely Storage operates 28 facilities in California, Nevada, Arizona and Texas. Check out our website www.purelystorage.com for more information.
Purely Storage (purelystorage.com) has 421 customer reviews on The Fair Hearing, with an average rating of 4.5 out of 5.
Showing 337 reviews with 5 stars · Clear filters
My experience with Purely Storage has been a pleasant one thus far. I have had no issues in doing business with company and have been treated professionally and courteous by their representatives
By Jeannette
Response from Purely Storage· Apr 17, 2020
Thank you Jeannette, it's a pleasure to have you as a customer!
Athena was super helpful and very polite, great customer service, thank you Athena!
By Marissa
Response from Purely Storage· Jan 17, 2020
Thanks Marissa, we love 5 stars!
Worker named Lilly attended my needs with great customer service. Beyond thankful !
By Alexis L.
Response from Purely Storage· Jan 13, 2020
Thank you Alexis, we are always happy to help!
Very good service I recommended 100% Nice people very helpful staff
By Juan R.
Response from Purely Storage· Dec 30, 2019
Thanks Juan, we love to see such happy customers.
Athena helped me with a Uhaul and storage unit. She is absolutely wonderful. Thank you, Athena, for the exceptional customer service.
By Ruth
Response from Purely Storage· Dec 30, 2019
Thank you Ruth, I am so glad Athena was able to help you.
Yesterday I called to check on prices for a storage for a friend of mines. Amanda was very helpful on trying to find the best price that fits the budget. Thank you Amanda for helping me out and being very patient with me.
By Ruta
Response from Purely Storage· Dec 18, 2019
Thanks Ruta, I'm glad Amanda was able to help you and your friend.
Customer service was cool and friendly
By Barret C.
Response from Purely Storage· Dec 18, 2019
Thank you Barret, we aim to hire only the very best people to make your experience a great one.
The service was superlative!
By Thaddeus W.
Response from Purely Storage· Dec 13, 2019
Thank you Thaddeus, we aim for 5 star service everytime!
