I had a pleasant experience
I had a pleasant experience, professional, friendly and informative.
By David
Response from Purely Storage· May 15, 2018
Thank you David. We look forward to serving you well while you’re with us.
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
421 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Purely Storage operates 28 facilities in California, Nevada, Arizona and Texas. Check out our website www.purelystorage.com for more information.
Purely Storage (purelystorage.com) has 421 customer reviews on The Fair Hearing, with an average rating of 4.5 out of 5.
Showing 34 reviews with 4 stars · Clear filters
I had a pleasant experience, professional, friendly and informative.
By David
Response from Purely Storage· May 15, 2018
Thank you David. We look forward to serving you well while you’re with us.
Clean tidy and well laid out, very helpfull and polite management
By James
Response from Purely Storage· Apr 15, 2018
I appreciate your feedback James. I’m glad to hear it. Thank you for your patronage.
Great customer service both on the phone and in person. The compound is very clean and secure. Will recommend this storage to anyone. One of the best in town.
By Peter or M.
Response from Purely Storage· Apr 15, 2018
Peter, thank you for the kind words and for leaving us a good review. I’m glad to hear we have good people that take good care of you.
The ladies in the office were great. Also phone help when I called.
By Mark
Response from Purely Storage· Mar 31, 2018
Thanks Mark! Good to hear. Glad to have your business.
Customer service was great very helpful great sense of humor the place is clean decent priced and very convenient
By Priscilla
Response from Purely Storage· Mar 22, 2018
Thank you for the kind review Priscilla! We appreciate your business and hope you’ll enjoy your stay.
Very easy to get under contract. Easy maneuvering to storage units. I had a problem getting my lock in the very very selected door lock system so I had to purchase one from you. That I didn't like.
By Jeffrey
Response from Purely Storage· Mar 21, 2018
You should have received a free lock at move-in. Please see the manager for one. Thank you for the good review. We value your business.
prices a little high
By Trudie C.
Response from Purely Storage· Mar 15, 2018
Thank you for the feedback Trudie. We strive to be the best value in town. If you find pricing lower somewhere else, please let us know and we'll try to compensate for you. Thanks.
Their service is good.
By Charlyn
Response from Purely Storage· Mar 9, 2018
Thank you for the positive review. We appreciate your business.