Purely StorageReviews of purelystorage.com

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The Fair Hearing score

4.5/ 5

Excellent

421 reviews

Purely Storage4.5Excellent

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What customers rate

Honesty, pricing, process and quality scores appear once 5 customers have rated them.

About Purely Storage

Purely Storage operates 28 facilities in California, Nevada, Arizona and Texas. Check out our website www.purelystorage.com for more information.

Purely Storage (purelystorage.com) has 421 customer reviews on The Fair Hearing, with an average rating of 4.5 out of 5.

Also known as: purelystorage.com
Website: purelystorage.com
Category: Moving & Storage
Listed on The Fair Hearing: 2026

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Purely Storage reviews

Showing 337 reviews with 5 stars · Clear filters

Aug 6, 2018
Great
Great customer service
By M.
Response from Purely Storage· Aug 14, 2018
Thanks for the 5 star review M. We appreciate your business!
Aug 1, 2018
GREAT EXPERIENCE
GREAT EXPERIENCE
By Direno
Response from Purely Storage· Aug 2, 2018
Thanks Direno for the 5 star review! We really appreciate your business and for the kind words.
Jul 13, 2018
Amazing customer service
Amazing customer service! Fiama was very helpful and made sure we were able to access the storage unit even late at night, as we were traveling from San Francisco. She was able to make all the arrangements over the phone and help us outside the normal business hours. The storage unit was higher than 8 ft and that really helped. Great experience! Would recommend!
By Teofana
Response from Purely Storage· Jul 13, 2018
That’s great news Teofama! We love to hear when our managers go above and beyond to help the customer. Thank you for choosing us.
Jul 12, 2018
Great place to keep your stuff
I'm satisfied with the service, space, an cleanliness good job 👏👏👏👏👏👏👏👍👍👍👍👍
By Meghann
Response from Purely Storage· Jul 13, 2018
Thank you Meghann! Service, space, and cleanliness are all the things that we try to focus on. We appreciate your review and your storing with us.
Jul 12, 2018
Great service
Great service, quick set up of account and good communication.
By Linda
Response from Purely Storage· Jul 13, 2018
We love to hear that you received quick and courteous service. Thank you for the great review. We look forward to serving you.
Jul 12, 2018
So very helpful
So very helpful! Price was incredible for my 10x10! You can not find these prices anywhere else. The staff went above and beyond to assist me with all my concerns and questions. They are very kind and handled a very stressful situation I was in at my time of move in with such professionalism but also with compassion and care. I would HIGHLY recommend this storage facility to anyone looking for one. You would be in great hands here at Purely Storage! -Nicole Gold
By Nicole G.
Response from Purely Storage· Jul 13, 2018
What a great review Nicole! We really appreciate it and are so happy to be of service to you. Thank you!
Jul 12, 2018
Everyone was helpful and nice
Everyone was helpful and nice. I was happy with mny experience there.
By Cheryl
Response from Purely Storage· Jul 13, 2018
That’s good to hear! Thanks Cheryl. We try to hire the very best people we can find. We value your business. Thank you.
Jul 12, 2018
Excellent customer service
Excellent customer service Very clean facility
By Michael
Response from Purely Storage· Jul 13, 2018
So great to hear! Thanks for the review Michael.

Purely StorageReviews of purelystorage.com

Rating distribution

What customers rate

About Purely Storage

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Purely StorageReviews of purelystorage.com

Rating distribution

What customers rate

Purely Storage reviews

Great

GREAT EXPERIENCE

Amazing customer service

Great place to keep your stuff

Great service

So very helpful

Everyone was helpful and nice

Excellent customer service

About Purely Storage

More in Moving & Storage

WellKnown Moving

Avant-Garde Moving

Shamrock Moving and Storage, Inc.

UNITS® Moving and Portable Storage

Purely Storage reviews

Great

GREAT EXPERIENCE

Amazing customer service

Great place to keep your stuff

Great service

So very helpful

Everyone was helpful and nice

Excellent customer service