Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
421 reviews
Purely StorageSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Purely Storage operates 28 facilities in California, Nevada, Arizona and Texas. Check out our website www.purelystorage.com for more information.
Purely Storage (purelystorage.com) has 421 customer reviews on The Fair Hearing, with an average rating of 4.5 out of 5.
Showing 337 reviews with 5 stars · Clear filters
Staff is very friendly and accommodating. I feel there is good security. There are lots of cameras in the office and I know the alarm system works! Area is clean and well maintained.
By Nancy
Response from Purely Storage· Nov 15, 2018
Thank you Nancy, our staff loves to get compliments from our awesome tenants and we really appreciate you taking the time to review us.
Great service.
By Khalid
Response from Purely Storage· Nov 15, 2018
We appreciate your business Khalid, thank you for taking the time to review us.
Very nice people, good customer service with good prices
By Zakiya
Response from Purely Storage· Nov 15, 2018
Thank you Zakiya, I am very glad to hear you had a pleasant experience with us!
There units are nice and clean,the lobby is very clean the people are very helpful and friendly. I had forgotten my pass code and one of he employees came help me and when got thru gate I went in to ensure her I had a unit there. I can't rember who she is but I thank her oh so much.
By Judith
Response from Purely Storage· Oct 12, 2018
Thank you for the kind review Judith. I have let the ladies know you left a great compliment for them, we all really appreciate your business.
Units are clean and reasonably price. Staff is plseant and helpful
By Lloyd
Response from Purely Storage· Oct 12, 2018
Thank you for the 5 star review Lloyd. I am glad we could help you out!
Very nice and helpful people
By GENE
Response from Purely Storage· Oct 12, 2018
Thank you Gene, our team appreciates the great compliment.
Office personel are very helpful and professional Unit was clean upon arrival Great access hours
By Michelle
Response from Purely Storage· Oct 9, 2018
Thank you Michelle, I really appreciate you taking the time to let us know how we are doing.
staff is great
By Phyllis
Response from Purely Storage· Oct 8, 2018
Thank you Phyllis! Our team appreciates the compliment and your 5 stars.
