Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
421 reviews
Purely StorageSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Purely Storage operates 28 facilities in California, Nevada, Arizona and Texas. Check out our website www.purelystorage.com for more information.
Purely Storage (purelystorage.com) has 421 customer reviews on The Fair Hearing, with an average rating of 4.5 out of 5.
Showing 337 reviews with 5 stars · Clear filters
From the moment they answered the phone they completely and efficiently had my storage problem solved in no time at all. I highly recommend them and would use them again!
By Audrey
Response from Purely Storage· Mar 5, 2019
Thanks Audrey, I'm so glad we could help you out!
I like our service with Purely Storage. Very clean, secure and good location for us. Price is right. Thank you
By Sandra
Response from Purely Storage· Feb 19, 2019
Thank you Sandra, it's great to see another happy customer!
Friendly people, easy working with them .
By KAMRAN
Response from Purely Storage· Feb 19, 2019
Thank you Kamran, it's a pleasure doing business with you.
Clean facility, courteous staff.
By Larry R.
Response from Purely Storage· Feb 13, 2019
Thank you Larry, we appreciate you taking the time to review us!
Priced right and very helpful. I would recommend this place to everyone.
By DENNIS
Response from Purely Storage· Feb 11, 2019
Thanks Dennis! We do our best to provide great service at a great value so I'm glad we've been able to help you out.
All I can say is Misty went above and beyond to help me out, and that's a rarity to find these days...She's a diamond in the rough, and I really hope her employer appreciates her...I'd like to speak to him personally but he doesn't avail himself to the public...My only complaint to him would be that its odd that he doesn't take the Amex card & #2. he should have a prorated system for those who move out during various times of the month...but at least he or she had the good judgement to hire a go getter like Miss Misty!
By Gina M.
Response from Purely Storage· Feb 11, 2019
Thank you Gina, this is a wonderful compliment for Misty! We love having her on our team and it's so great to know our customers do too. And thank you for letting us know your thoughts as well, we are always looking for areas to improve.
Kind, intelligent staff, immaculate facilities, and is better than I could have hoped for in all regards!
By Rosemarie
Response from Purely Storage· Feb 8, 2019
Thank you Rosemarie, that is great to see. I'm happy we could exceed your expectations!
Appears to still be a clean operation secure property.
By Keith
Response from Purely Storage· Feb 8, 2019
Thank you Keith, we do our best to keep things running smoothly so everyone has a pleasant experience!
